Petkovska Jovana

Petkovska Jovana

Senior Guest Relations Officer at L'Hermitage Hotel Shenzhen
Lives in Shenzhen, China
over 6 months ago

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Experienced Tourism and Management graduate with a demonstrated history of working in the hospitality industry and virtual assistance. Skilled in F&B, Room Division, Event Planning, Business Travel, Leisure Travel, Market research and proven management skills as well.

Experience

  • Senior Guest Relations Officer

    L'Hermitage Hotel Shenzhen - Shenzhen, China

    Rooms division
    February 2018 - Now · 11 months

  • Travel Consultant & Personal Assistant

    StayCircles - Lecce, Italy

    Administration & General
    May 2017 - May 2018 · 1 year and 1 month

  • Event coordinator

    EVS - Lecce, Italy

    Events
    March 2017 - October 2017 · 9 months

  • F&B Training

    Conrad Maldives, Rangali Island - Malé, Maldives

    F&B service
    November 2016 - February 2017 · 4 months

  • F&B Hostess

    Marriott Hotels - Skopje, Macedonia (FYROM)

    F&B service
    April 2016 - October 2016 · 7 months

  • Operations Supervisor & Exectutive Customer Service Representative

    Freelancer - Skopje, Macedonia (FYROM)

    Customer Service
    December 2015 - January 2017 · 1 year and 2 months

  • Front Desk Agent

    Thimis Hotel - Skiathos, Greece

    Rooms division
    May 2011 - November 2011 · 7 months

  • F&B Hostess

    Mediteraneo - Skiathos, Greece

    F&B service
    May 2011 - September 2011 · 5 months

  • F&B Supervisor

    Oliva - Kriopigi, Greece

    F&B service
    May 2010 - November 2010 · 7 months

  • Rooms Division Cross Training

    SurfTides Inn - Lincoln City, OR, United States

    Rooms division
    May 2008 - November 2008 · 7 months

Education

  • Wedding Planner

    TrendiMi academy - Dublin, Ireland

    February 2015 - April 2015

  • American Government, Social Issues & Politics

    Long Island University - New York, NY, United States

    August 2013 - August 2013

  • Business Law

    Community college of Philadelphia - Philadelphia, PA, United States

    March 2012 - June 2012

  • Bachelor Degree-Tourism and Management

    University of Tourism and Management -Skopje - Skopje, Macedonia (FYROM)

    October 2007 - June 2010

Languages

  • Macedonian
    Native or fluent
    100%
  • English
    Native or fluent
    100%
  • Serbian
    Full professional
    80%
  • Bosnian
    Professional working
    60%
  • Spanish
    Professional working
    60%
  • Croatian
    Professional working
    60%
  • Italian
    Professional working
    60%
  • Bulgarian
    Limited working
    40%

Skills

  • Administration
  • Business Travel
  • Data Entry
  • Event Planning & Managing
  • F&B
  • fullfilment management
  • Housekeeping Operation
  • Leisure Travel
  • Market Research
  • Micros
  • Microsoft Office
  • Personal assistance
  • Room Division
  • Team Coordination
  • Team development
Connections
Rajmilan Poudel
Hosco Partner Ambassador at hosco Ambassador Program
Marc Borrell
Resident Manager of Luxury Boutique Hotel @Cerf Island Resort & Spa Seychelles | Official Winner of ‘World Luxury Hotel Award’ - 2018 en Cerf Resort Seychelles
SHADY BANYATA
Night Manager at Swiss-Belhotel International
View 53 connections
Following
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