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Bursting with enthusiasm, organised, ambitious and passionate about Sales, Marketing, Meeting&Events department as well as Revenue Management. Even though I graduated this year on Faculty of Tourism and Hospitality Management I had a possibility to work on different student jobs and positions in economics and hotels industry during my studying period.
For one and a half year I was working in Milenij Hotels in Opatija as Sales Associate Assistent, which included presentations of available products to guests on three different languages.
Afterwards as a Call Centre Operator for 7 months my job was helping and giving information to customers of Italian nationality,
Three months of student professional practice where I worked in each department in the hotel. I found most interesting sales and marketing department. One year I was working as assistant accountant which included, except administration, also a weekly stocktaking analysis in restaurants. Finally on my internship in Holiday Inn Brussels Airport Hotel I had a possibility to work in Sales department as a Meeting & Events Trainee and this is the position I am currently searching for, hotels with a lot of challenges that are keeping the job dynamic.
More about my working positions you can find in my CV.
Due to duties on my job which included presentations skills, team work, and communication with colleagues, costumers and others I am experienced in solving problems and an open minded person, interested in learning more languages and improving my skills regarding the language I already know as well as new trends and ways of working.
4 years and 1 month
Sales/Meetings & Events trainee
Holiday Inn Brussels Airport Hotel - Brussels, BelgiumSales & MarketingAugust 2019 - December 2019 · 5 months
- admin related analysis and support of the M&E team - follow up on all Sales & Marketing related projects - creating new events, following up and updating files in PMS system (Opera) - closing activities of the events - online visibility and content optimization, meaning updating photos and text online
Forum Ugostiteljstvo - Rijeka, CroatiaAdministration & GeneralJune 2018 - July 2019 · 1 year and 2 months
Sales&Marketing, Front Office Assistant/F&B Assistant/Accommodation Assistant
Jadran Hotels - Rijeka, CroatiaReservationsMarch 2018 - June 2018 · 5 months
Call Centre Operator
Assist - Rijeka, CroatiaCustomer ServiceMay 2017 - November 2017 · 7 months
Milenij Hotels - Opatija, CroatiaPurchasingSeptember 2015 - May 2017 · 1 year and 9 months
Master of Economics
Faculty of Tourism and Hospitality Management, Opatija CroatiaOctober 2018 - July 2019
Regulary attending: Cost Management, Investment Management, Strategic Accounting etc. Thesis: Managing Guest Relations Through Online Review Platforms
Bachelor of Economics
Faculty of Tourism and Hospitality Management, Opatija CroatiaOctober 2014 - July 2018
Regulary attending Managament, Economics. Travel & Hospitality, English, German classes, Thesis: Revenue Management in the Hospitality Industry - Case Study of the Opatija Riviera
Native or fluent
- Microsoft office skills