Alice Phan Ngoc Han Dao

Alice Phan Ngoc Han Dao

Guest Relations Officier - Pre-opening team at JW Marriott Phu Quoc Emerald Bay
Lives in Bern, Switzerland
over 6 months ago

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Experienced Guest Relations Officer with a demonstrated history of working in the hospitality industry. Skilled in Food & Beverage, Housekeeping, Hotel Management, Customer Satisfaction, and Event Management. Strong operations professional with a Bachelor’s Degree focused in Bachelor of Arts in International Hospitality and Design Management from IHTTI School of Hotel Management.


  • Guest Relations Officier - Pre-opening team

    JW Marriott Phu Quoc Emerald Bay - Phu Quoc, Vietnam

    Front Office reception
    September 2016 - June 2017

    Processing personalize the check in and check out for guests, handling complaints, taking care of guest with professionalism and deliver to guests the best service during their stay and making long lasting memories about the property.



  • Vietnamese
    Native or fluent
  • English
    Full professional
  • French
    Professional working
  • German
    Limited working
  • Chinese
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