Phanuël Jonathan Ravina

Phanuël Jonathan Ravina

HOD ( Room Service Assistant Manager ) at Labourdonnais Waterfront Hotel
Lives in Beau Bassin-Rose Hill, Mauritius
over 6 months ago

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I have been in the customer service industry
for several years. (Almost 9 Years.)
Most of my experience within the hospitality
industry was exceeding guest expectations. I
truly enjoy working with the people as well as
the challenges because I’m motivated by
challenges such as working well under
pressure.
One of my best strengths is my attention to
detail, when I set up for a task I make sure it
gets done on time and to perfection.
I believe I am a loyal employee to any
organization because as long as there is
opportunity for professional growth, I am willing
to stay with the company for as long as
possible.
I am a quick and motivated learner and I am
always looking for opportunities to learn and
grow professionally.

Experience

  • HOD ( Room Service Assistant Manager )

    Labourdonnais Waterfront Hotel - Port Louis, Mauritius

    Rooms division
    June 2018 - Now · 9 months

  • Chef de rang

    Kyo Restaurant & Lounge, Dubai - Dubai, United Arab Emirates

    F&B service
    March 2016 - May 2018 · 2 years and 4 months

  • Head Waiter

    Labourdonnais Waterfront Hotel - Port Louis, Mauritius

    F&B service
    February 2013 - February 2016 · 3 years and 1 month

  • Captain Waiter

    Club Med La Plantation D'Albion - Albion, Mauritius

    F&B service
    December 2011 - January 2014 · 2 years and 2 months

  • Trainee Butler

    Club Med La Plantation D'Albion - Albion, Mauritius

    F&B other
    October 2011 - November 2011 · 2 months

  • Commis de Rang

    Hilton - Flic en Flac, Mauritius

    F&B service
    September 2010 - September 2011 · 1 year and 1 month

  • Bar Trainee

    Sofitel - Flic en Flac, Mauritius

    F&B service
    August 2009 - August 2010 · 1 year and 1 month

Education

  • F & B hotelier

    Vatel Quatre Bornes (Mauritius) [ Vatel Alumni ] - Quatre Bornes, Mauritius

    February 2015 - February 2016

    Certified Hotelier for Food & Beverage Department as a Senior Leader.

  • NTC3

    Ecole Hôtelière Sir Gaëtan Duval - Quatre Bornes, Mauritius

    August 2014 - January 2015

    #Cross training in the food & Beverage department (Restaurant & Bar) #Learning about Basics of a waiter. (Grooming, Punctuality, Smile, Attentive to requests, etc...) #Food Knowledge (Mother sauces, Cooking Points for meat, Types of Wine, Wine Pairing, etc... )

  • NC3 (Computer Course )

    IT Solutions - Quatre Bornes, Mauritius

    May 2007 - October 2007

    #Learning Basics (Ms office, Outlook, Surfing the web) #Networking #Graphic Design #Bios & Updating Modules #Hardware Reconciliation

  • School Certificate (Sc) Cambridge Certified

    New Eton College, Rose-hill, Mauritius - Beau Bassin-Rose Hill, Mauritius

    January 2005 - November 2010

    Graduated Student at School Certificate, Approved by MQA exams & Cambridge Certified.

Languages

  • Hindi
    Native or fluent
    100%
  • French
    Native or fluent
    100%
  • Spanish
    Professional working
    60%
  • English
    Professional working
    60%

Skills

  • ● Able to work under pressure
  • butler
  • Can fix computer.
  • COMPUTER LITERATE
  • Fast Learner
  • Graphics Design
  • Hotelier
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