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A highly dependable housekeeping professional with over 2 years experience working in the hospitality industry
Towers Rotana Hotel - Dubai, United Arab EmiratesFront Office porterJune 2017 - Now · 1 year and 6 months
WINDSOR GOLF HOTEL & COUNTRY CLUB - Nairobi, KenyaOtherJanuary 2015 - Now · 3 years and 11 months
Responsible for the overall cleanliness and sanitation of the residents' rooms, bathrooms and common areas including scrubbing, mopping, vacuuming, polishing, dusting, windows and using germicides. • Managed guest supplies and replenished as required. • Provided optimal level of customer service for industry. • Administered cleaning of floor, carpets and mattresses. • Coordinated with housekeeping lead and ensured clean hotel rooms and hallways. • Greeted all guests pleasantly and resolved all queries. • Analyzed every room individually to ensure efficient cleanliness as per requirement. • Assisted with product display and pricing • Provided response to all hotel guest requests and inquiries. • Offered guest support service all times • Tagged lost and found items and turns them in to administration • Performed towel service responsibilities as required • Stocked and maintained cleaning carts and storage rooms • Reported repairs issues to accommodation Inspector
Gaichanjiru highFebruary 2010 - November 2013
- Computer litrate
- Fast at Service
- Fast typing
- Multitasking Skills
ResumeDownload the file