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Assistant Guest Service Manager
The Orient MGM International Hotel & Exhibition (incl. pre & opening) - Beijing, ChinaFront Office receptionFebruary 2014 - August 2014
Tasked to monitor all hotel operations and ensure guest satisfactory for the ISF World Seed Congress with 1400 guests from 26.- 29.05.2014 http://www.worldseed2014.com/WORLDSEED2014/Welcome.html Successfully opened the 360- rooms convention and exhibition hotel plus four apartment blocks with the ISF World Seed Congress, a three days exhibition with 1400 participants from over 65 countries. my major contributions: • Coordinating FO operations • Supporting sales department • Schedule Generic training and departmental training for employees • Weekly inspection of construction side • Implement a Team Building Program • Inter/ Outside department communication
F&B Supervisor & Event Ambassador
Le Meridien Khao Lak Beach & Spa Resort (now its Pullmann) - ThailandManagement TraineeFebruary 2013 - August 2013
I had the privilege to complete my internship at the award- winning 5* hotel property which is managed by Starwood Hotels & Resorts worldwide. Located in the secluded paradise at the edge of the beautiful Andaman Sea just 70 minutes away from Phuket Airport. During my time as the F&B Management Trainee and german Ambassador I worked in all hotels food and beverage outlets; banqueting, room service, catering for breakfast, lunch and dinner. Further I gained valuable experiences in the rooms division department. Working closely with the senior management it gave me an overall knowledge of how Le Meridien runs with consistent service standards as well as with handling individual guest services and absolute discretion. Working within Le Meridien Khao Lak Beach & Spa Resort it was a great opportunity to assimilate into the Thai culture and learn their way of work and friendship.
SHMS Swiss Hotel Management School - Leysin, Switzerland
Bachelor of Arts (BA) in Hospitality & Events Management
University of Derby - School of Hotel, Resort and Spa Management - Buxton, United KingdomSeptember 2012 - June 2015
International Baccalaureate in English Literature
EF International Academy New York - New York, NY, United StatesAugust 2009 - May 2012
High School Diploma
Dietrich- Bonhoeffer Realschule - Hanover, GermanySeptember 2007 - May 2009
Schillerschule - Hanover, GermanyAugust 2003 - May 2009
GermanNative or fluent100%
EnglishNative or fluent100%