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Name Phillis Nduta
Visa status Visit visa
Cellular number +971554559134
I am a Bachelor of Commerce graduate in Procurement and Supply Chain Management option from the Kenya Methodist University and I obtained a Second Class Upper Division.
I have currently worked as a Finance technician executive at the Five star Sarova Stanley Hotel. I am familiar with a variety of computer programs and software for example use of the Fortis system, Material Control System, Opera and oracle, Symphony and Micros system and I have the ability to learn new systems quickly. I possess outstanding verbal and written skills and I have the ability to convey information clearly and efficiently. I have the skills to understand and follow directions and I pay very close attention to details.
I possess excellent organizational skills and I have the ability to manage my time wisely. I counter checked city ledgers and prepared dispatch templates for clients. I have also controlled food and beverage to ensure that the Organization ran efficiently and effectively. I am self-motivated and I take responsibility for my performance. I am passionate about excellence and I believe that I have the skills needed to be a great asset in your Organization.
Enclosed is my curriculum vitae underlining my academic credentials and other information, I look forward to a positive response from you.
Phillis Nduta Kagaca.
Five Star Sarova stanley hotel - Nairobi, KenyaFinance/AccountingJanuary 2016 - June 2018 · 2 years and 6 months
Receive payment by cash, cheque, credit cards, vouchers, or automatic debits. Issue receipts, refunds, credits, or change due to customers. Assist customers by providing information and resolving their complaints. Establish or identify prices of goods, services or admission, and tabulate bills using the POS system, calculators, cash registers, or optical price scanners.
Five star Sarova stanley Hotel - Nairobi, KenyaFront Office conciergeJanuary 2016 - June 2018 · 2 years and 6 months
➢Answer inquiries pertaining to hotel services, guest registration, and travel directions, or make recommendations regarding shopping, dining, or entertainment. ➢Greet, register, and assign rooms to guests of hotels or motels. ➢Keep records of room availability and guests' accounts, manually or using computers. ➢Verify customers' credit, and establish how the customer will pay for the accommodation. ➢Record guest comments or complaints, referring customers to managers as necessary. ➢Review accounts and charges with guests during the checkout process. ➢Compute bills, collect payments, and make change for guests; make and confirm reservations. ➢Transmit and receive messages, using telephones or telephone switchboards. ➢Contact housekeeping or maintenance staff when guests report problems. ➢Issue room keys and escort instructions to bellhops. ➢Post charges, such those for rooms, food, liquor, or telephone calls, to ledgers manually or by using computers. ➢Advise housekeeping staff when rooms have been vacated and are ready for cleaning. ➢Clean and maintain lobby and common areas, such as restocking supplies and watering plants. ➢Arrange tours, taxis, or restaurant reservations for customers. ➢Perform bookkeeping activities, such as balancing accounts and conducting nightly audits. ➢Deposit guests' valuables in hotel safes or safe-deposit boxes. ➢Date-stamp, sort, and rack incoming mail and messages.
EnglishNative or fluent100%
- Material control
- Micros Symphony
- Ms office skills