Phillis Kagaca

Phillis Kagaca

General Cashier at Five Star Sarova stanley hotel
Lives in Dubai, United Arab Emirates
over 6 months ago

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Name Phillis Nduta
Visa status Visit visa
Cellular number +971554559134
Location Dubai

Dear Sir/Madam,

I am a Bachelor of Commerce graduate in Procurement and Supply Chain Management option from the Kenya Methodist University and I obtained a Second Class Upper Division.
I have currently worked as a Finance technician executive at the Five star Sarova Stanley Hotel. I am familiar with a variety of computer programs and software for example use of the Fortis system, Material Control System, Opera and oracle, Symphony and Micros system and I have the ability to learn new systems quickly. I possess outstanding verbal and written skills and I have the ability to convey information clearly and efficiently. I have the skills to understand and follow directions and I pay very close attention to details.
I possess excellent organizational skills and I have the ability to manage my time wisely. I counter checked city ledgers and prepared dispatch templates for clients. I have also controlled food and beverage to ensure that the Organization ran efficiently and effectively. I am self-motivated and I take responsibility for my performance. I am passionate about excellence and I believe that I have the skills needed to be a great asset in your Organization.
Enclosed is my curriculum vitae underlining my academic credentials and other information, I look forward to a positive response from you.

Yours Sincerely,
Phillis Nduta Kagaca.


  • General Cashier

    Five Star Sarova stanley hotel - Nairobi, Kenya

    January 2016 - June 2018 · 2 years and 6 months

     Receive payment by cash, cheque, credit cards, vouchers, or automatic debits.  Issue receipts, refunds, credits, or change due to customers.  Assist customers by providing information and resolving their complaints.  Establish or identify prices of goods, services or admission, and tabulate bills using the POS system, calculators, cash registers, or optical price scanners.

  • Reservation Agent

    Five star Sarova stanley Hotel - Nairobi, Kenya

    Front Office concierge
    January 2016 - June 2018 · 2 years and 6 months

    ➢Answer inquiries pertaining to hotel services, guest registration, and travel directions, or make recommendations regarding shopping, dining, or entertainment. ➢Greet, register, and assign rooms to guests of hotels or motels. ➢Keep records of room availability and guests' accounts, manually or using computers. ➢Verify customers' credit, and establish how the customer will pay for the accommodation. ➢Record guest comments or complaints, referring customers to managers as necessary. ➢Review accounts and charges with guests during the checkout process. ➢Compute bills, collect payments, and make change for guests; make and confirm reservations. ➢Transmit and receive messages, using telephones or telephone switchboards. ➢Contact housekeeping or maintenance staff when guests report problems. ➢Issue room keys and escort instructions to bellhops. ➢Post charges, such those for rooms, food, liquor, or telephone calls, to ledgers manually or by using computers. ➢Advise housekeeping staff when rooms have been vacated and are ready for cleaning. ➢Clean and maintain lobby and common areas, such as restocking supplies and watering plants. ➢Arrange tours, taxis, or restaurant reservations for customers. ➢Perform bookkeeping activities, such as balancing accounts and conducting nightly audits. ➢Deposit guests' valuables in hotel safes or safe-deposit boxes. ➢Date-stamp, sort, and rack incoming mail and messages.


  • English
    Native or fluent


  • Material control
  • Micros Symphony
  • Ms office skills
  • Opera
  • Vision
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