Pierpaolo Cerami

Pierpaolo Cerami

Receptionist at Dunas Hoteles & Resort
Lives in Palermo, Italy
over 6 months ago

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Hello, I'm Pierpaolo and I come from Italy (Palermo).
I'm looking for a job like receptionist and I'm an overachiever and I hope to have a great career in this business. I have been in Maspalomas (Spain) for 6 mounts for my intership and now I would like a good opportunity to test me.

Experience

  • Receptionist

    Dunas Hoteles & Resort - Maspalomas, Spain

    Front Office reception
    July 2018 - December 2018 · 6 months

    I spend 6 mounts in Suite & Villas by Dunas **** in Maspalomas, Canary Islands, Spain for my training/stage. It offer 302 accomodations, 1 restaurant,3 bars, 1 fitness room, wide garden and 3 swimming pool areas. My internship was principally based on the following tasks: imput and update of costumer-related data in the PMS; check-in and check-out; phone service and correspondence; invoicing stays and extras; translations; processing costumer wishes; providing general info regarding the services, customs and attractions of the Canary Islands, filing of documents; grievance management; and promotion of the Dunas Club Card (customer loyalty programme).

Education

  • UET (Università Europea per il Turismo)

    September 2017 - June 2018

Languages

  • Italian
    Native or fluent
    100%
  • English
    Full professional
    80%
  • Spanish
    Professional working
    60%
  • French
    Professional working
    60%
  • German
    Limited working
    40%
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