Pierre E. Fares

Pierre E. Fares

Corporate Director - Food & Beverage at International Trade Holdings Company K.S.C.
Lives in Kuwait
over 6 months ago

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Interested in a stable senior management or corporate role, while pursuing exposure to the challenges of hotels, retail, commercial real estate, government institutions, FMCGs, wine & spirits, project development, consulting or recruitment thus leveraging my professional knowledge, experience and career advancement.

Experience

  • Corporate Director - Food & Beverage

    International Trade Holdings Company K.S.C. - Kuwait City, Kuwait

    Administration & General
    April 2016 - Now

    http://www.ithc.com.kw  Entirely responsible for the achievement of the whole financial, operational, service-oriented, safety and business goals for the food and beverage growth and strategy of the group, both in the Middle East and Asia.  Actively support and assist in the expansion and diversification of the business entities (retail chains http://irtrading.co/index.html#) and properties (hotels) located locally and internationally.  Develop relevant and contemporary suitable F&B concepts regionally by creating value for the owner, advise ownership regarding suitable brand partners and new store locations based on market reviews and opportunities.  Perform regular on-site inspections and audits for evaluation, training, recommendation and support.  Report to both the Vice President – Hospitality and Chairman/President.

  • Hotel General Manager

    Radisson Hotel Group - Batumi, Georgia

    Administration & General
    February 2014 - February 2016

    Radisson Blu, Batumi, Georgia***** http://www.radissonblu.com/hotel-batumi 168 guestrooms + 4 F&B outlets + In-Room Dining  Fully responsible of all aspects of the property’s general management and leadership.  Reported to the District Director in Ukraine, the hotel’s Owners and the Area Support Office in Moscow.  Managed a team of 125 people.  Successfully completed the General Manager Certification Programme (GMCP) and the Pro Active Leadership for General Managers.  2014 Key Performance Indicators Year-end total revenue deviation above budget by +2.3% and above last year by +8.7%. Exceeded total GOP% performance budget of 32.5% by +3.8% and above last year by +3.7%. Met all guest satisfaction targets with a Medallia score of 69.4 above last year by +2.9 and above the company’s benchmark by +17.47. Positively surpassed last year’s Climate Analysis 2013 employee satisfaction survey results of 94% by +1.7% and above the company’s benchmark by +8.2%.  2015 Key Performance Indicators Year-end total revenue deviation above last year by +0.3%. Exceeded total GOP% performance budget of 37.2% by +4.8% and above last year by +5.7%. Met all guest satisfaction targets with a Medallia score of 79.8 above last year by +10.4 and above the company’s benchmark by +28.05. Positively surpassed last year’s Climate Analysis 2014 employee satisfaction survey results of 95.6% by +0.9% and above the company’s benchmark by +9.0%. Improved the hotel’s Quality Performance Review on the company’s brand standards mystery audit scores to 92.2% above last audit visit in 2013 by +0.6%.  Awards The Radisson Blu Hotel, Batumi was named as Georgia’s Best Sea Accommodation 2015 at Welcome to Georgia National Tourism Awards 2015 ceremony on November 20 in Tbilisi. http://awards-tourism.com/?page_id=16684 http://gobatumi.com/en/about-us/media-centre/news/georgian-national-tourism-award/366 http://georgiatoday.ge/news/2251/Radisson-Blu-Hotels-Win-National-Tourism-Awards The Radisson Blu Hotel, Batumi was named as Georgia's Leading Hotel 2015 at World Travel Awards 2015 Europe ceremony on 05 September in Sardinia, Italy: http://www.worldtravelawards.com/award-georgias-leading-hotel-2015 The Radisson Blu Hotel, Batumi was named as Georgia's Leading Hotel 2014 at World Travel Awards 2014 Europe ceremony on 02 August in Athens, Greece: http://www.worldtravelawards.com/award-georgias-leading-hotel-2014 http://www.georgiatoday.ge/article_details.php?id=12580 http://gobatumi.com/ge/world-travel-awards-2014-nominates-radisson-blu-batumi/418 http://ghn.ge/news-113672.html http://news.boom.ge/geo/11/20140827/3520614/  A member of the Advisory Board in the Department of Tourism & Resorts of Adjara, Georgia. The advisory board plays a leading role in representing most private sectors in working with the Government in various tourism issues, with a special focus on positioning Batumi as a destination locally and internationally.

Education

  • Bachelor of Science (Business)

    Lebanese American University - Hospitality and Tourism Management - Beirut, Lebanon

    January 1999 - January 2002

    Lebanese American University (L.A.U.), Beirut, Lebanon http://www.lau.edu.lb.com Degree of Bachelor of Science (Business) with Honors, 2002 International Hospitality & Tourism Management

Languages

  • English
    Native or fluent
    100%
  • Arabic
    Native or fluent
    100%
  • French
    Native or fluent
    100%

Skills

  • Commercial skills
  • Corporate strategy
  • Entrepreneurship
  • Experience in 5* hotels
  • Good problem solver
  • Hotel development
  • Motivated and passionate
  • New business development
  • Pre-opening a restaurant
  • Proactive
  • Result driven
  • Strategic thinking
  • Strong leadership skills
  • Talent development
  • Team builder
Following
HRC International
Maastricht, Netherlands
Nikki Beach Resort & Spa Dubai
Dubai, United Arab Emirates
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