Pinar Sen

Pinar Sen

Business User Service at T-Mobile Austria
Lives in Neunkirchen, Austria
over 6 months ago

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Highly experienced customer-centric, service- and solution-oriented Business User Service and former merchant in wholesale and foreign trade. Bachelor of Arts in theatre, film and media with focus on advertisement, brand awareness, commercialisation of history and product placement.


  • Business User Service

    T-Mobile Austria - Austria

    October 2012 - Now ยท 6 years and 5 months

    Providing customer support for many tools from the mobile phone, over mobile internet to hybrid internet. Conclusion of contracts, dispatch handling, customer care, complaint management, teamwork with key account management, strategic account management, finance department, technical support, department of credit assessment, credit controle and collection department


  • Bachelor of Arts

    University of Vienna - Vienna, Austria

    March 2010 - April 2018

    Science of Theatre, Film and Media Note - Worked full-time between 10/2012 and 08/2015


  • Turkish
    Native or fluent
  • German
    Native or fluent
  • English
    Native or fluent
  • Spanish
    Professional working


  • Business Customer Care
  • Complaints solving
  • Cultural Events
  • Escalation Management
  • Event Organization
  • Fairs
  • Festival organisation
  • Invoicing
  • Ordering Stock
  • SAP BW
  • Social Media Advertising
  • Stock control
Geneva, Switzerland
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