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F&B Management Trainee
The Andaman, a Luxury Collection Resort, Langkawi - Belgorod, RussiaF&B otherJuly 2017 - December 2017 · 6 months
During this internship I was responsible for: • Taking orders of the customers and ensure that the foods are served in timely manner • Supervising daily shift operations and ensure compliance with all restaurant policies, standards and procedures • Ensuring customer's satisfactory experience • Creating weekly schedules for the employees considering occupancy and upcoming events • Resolving hospitality issues as they occurred • Reporting to Chef and Restaurant Manager in case of issues regarding food quality and service levels • Following up on areas needed improvement
The Ritz-Carlton, Hong Kong - Belgorod, RussiaF&B serviceJuly 2016 - November 2016 · 5 months
Working as a Waitress I was responsible for: • Greeting customers, presenting the menu, making suggestions, answering guest's questions • Taking orders and sending them to the kitchen staff through the POS system • Ensure quality service in the dining room • Ensure outstanding guest's satisfaction
Les Roches Marbella International School of Hotel Management [ EURHODIP - International Association supporting Hospitality and Tourism Education and Training ] - Marbella, SpainAugust 2015 - December 2018
Native or fluent
2 informations shared
Blog story about my work experience in Hong Kong