Polina Gordiichuk

Polina Gordiichuk

F&B Management Trainee at The Andaman, a Luxury Collection Resort, Langkawi
Lives in Belgorod, Russia

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Experience

11 months

  • F&B Management Trainee

    The Andaman, a Luxury Collection Resort, Langkawi - Belgorod, Russia

    F&B other
    July 2017 - December 2017 · 6 months

    During this internship I was responsible for: • Taking orders of the customers and ensure that the foods are served in timely manner • Supervising daily shift operations and ensure compliance with all restaurant policies, standards and procedures • Ensuring customer's satisfactory experience • Creating weekly schedules for the employees considering occupancy and upcoming events • Resolving hospitality issues as they occurred • Reporting to Chef and Restaurant Manager in case of issues regarding food quality and service levels • Following up on areas needed improvement

  • Waiter/Waitress

    The Ritz-Carlton, Hong Kong - Belgorod, Russia

    F&B service
    July 2016 - November 2016 · 5 months

    Working as a Waitress I was responsible for: • Greeting customers, presenting the menu, making suggestions, answering guest's questions • Taking orders and sending them to the kitchen staff through the POS system • Ensure quality service in the dining room • Ensure outstanding guest's satisfaction

Languages

3 languages

  • Russian

    Native or fluent

  • English

    Full professional

  • Spanish

    Limited working

Personal information

Nationalities

  • Russian

Additional Information

2 informations shared

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