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I am a passionate, result-oriented, soon Business & Hotel Management School graduate, seeking an opportunity to leverage my talents and enhance my educational and professional skills, in order to build a long-term successful career in a hospitality industry.
Front Office Internship
The Chedi Andermatt - Andermatt, SwitzerlandSpa & WellnessAugust 2018 - Now · 6 months
Communicating with customers and direct them on where to go Answer phone calls and manage the spa's schedule Handling administrative tasks: manage customer records, handle payments, explain spa services to customers etc.
Cross Training Intern
Hotel Fiescherhof GmbH - Fiesch, SwitzerlandOtherAugust 2017 - February 2018 · 7 months
Cross training in the following departments: Front Office/ Back office F&B Housekeeping Was in charge of other following tasks: organizing events, purchasing tasks etc.
See und Seminarhotel FloraAlpina - Vitznau, SwitzerlandF&B serviceMay 2016 - November 2016 · 7 months
Satisfy guests with good service, fulfill their wishes and expectations. Taking customers’ orders and delivering food and beverages. Making menu recommendations for customers, answering their questions and sharing additional information upon request. Arranging table settings and maintain restaurant clean and tidy. Organizing and working on Weddings, Seminars.
BHMS Business & Hotel Management School - Lucerne, SwitzerlandNovember 2015 - August 2018
EnglishNative or fluent100%
RussianNative or fluent100%
KazakhNative or fluent100%
- Micros Opera
- Opera System
- TAC System