Polina Ospanova

Polina Ospanova

Front Office Internship at The Chedi Andermatt
Lives in Andermatt, Switzerland
over 6 months ago

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I am a passionate, result-oriented, soon Business & Hotel Management School graduate, seeking an opportunity to leverage my talents and enhance my educational and professional skills, in order to build a long-term successful career in a hospitality industry.

Experience

  • Front Office Internship

    The Chedi Andermatt - Andermatt, Switzerland

    Spa & Wellness
    August 2018 - Now · 6 months

    Communicating with customers and direct them on where to go Answer phone calls and manage the spa's schedule Handling administrative tasks: manage customer records, handle payments, explain spa services to customers etc.

  • Cross Training Intern

    Hotel Fiescherhof GmbH - Fiesch, Switzerland

    Other
    August 2017 - February 2018 · 7 months

    Cross training in the following departments: Front Office/ Back office F&B Housekeeping Was in charge of other following tasks: organizing events, purchasing tasks etc.

  • F&B Internship

    See und Seminarhotel FloraAlpina - Vitznau, Switzerland

    F&B service
    May 2016 - November 2016 · 7 months

    Satisfy guests with good service, fulfill their wishes and expectations. Taking customers’ orders and delivering food and beverages. Making menu recommendations for customers, answering their questions and sharing additional information upon request. Arranging table settings and maintain restaurant clean and tidy. Organizing and working on Weddings, Seminars.

Education

Languages

  • English
    Native or fluent
    100%
  • Russian
    Native or fluent
    100%
  • Kazakh
    Native or fluent
    100%
  • German
    Professional working
    60%

Skills

  • Microsoft
  • Micros Opera
  • Opera System
  • TAC System
Connections
Mohammed Redha Amrani
Front Office Agent at Mövenpick Hotel Lausanne
Mihai Lițoiu
Sales Executive at Radisson Blu Hotel, Bucharest
Santosh Paudel
Cashier at Conrad Dubai
View 4 connections
Following
International Trainee Network - ITN
Los Angeles, CA, United States
Iberostar Group
Palma, Spain
Other members
Almas Dunenov
Kastanienbaum LU, Switzerland
Andreea Apostol
Lucerne, Switzerland
Catalin Cismaru
Lucerne, Switzerland
Christopher Murungah
Lucerne, Switzerland
Oliver Li
Zürich, Switzerland
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