Polina Zvezdina

Polina Zvezdina

Front Office Agent at The Ritz-Carlton Moscow
Lives in Bulle, Switzerland
over 6 months ago

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Experience

  • Front Office Agent

    The Ritz-Carlton Moscow - Moscow, Russia

    Front Office reception
    August 2013 - December 2013

    Rotational training in Front Desk, SPA, Call Centre  Responsible for the billing, cashiering  Individual and group check-in, check-out  Upsold, upgraded and enrolled guests in the membership program  Responsible for transferringcallsto appropriate department and follow up guests requests

Languages

  • Russian
    Native or fluent
    100%
  • English
    Full professional
    80%
  • French
    Notions
    20%

Other

  • Other skills

    Other skills

Following
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