Pooja Jeanette Gomes

Pooja Jeanette Gomes

Reservation Executive at The Grand
Lives in Al Karama, Dubai, United Arab Emirates
over 6 months ago

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Hello,
Greetings of the day!!
This is Jeanette and I do have an experience of 05 years in total and have worked with 5 star luxury reputed brands like The HHI Kolkata, India and The Grand New Delhi, India (Previously known as the They Grand Hyatt) I have worked on both IDS and Opera PMS. I'm currently in UAE and aspiring a fruitful career in UAE hospitality industry.
I use to look after all segments (FIT, BLOCKS (MICE), LEISURE, TPI) along with the extranet. I would also used to take care of commissioning of all the OTA's & Offline Travel Agencies commissionable bookings, along with that I would take out the morning reports like Market code statistics report, BOB, forecast report and Reservations entered on the said date.

I assure you best of my ability to be a channel of proud to your management if given an opportunity to serve your organization.

Experience

  • Reservation Executive

    The Grand - New Delhi, India

    Reservations
    August 2016 - April 2017 · 9 months

  • Senior Reservation Executive

    HHI - Kolkata, India

    Reservations
    December 2013 - April 2016 · 2 years and 5 months

  • Tour Executive

    Neptune Holidays - Kolkata, India

    Tourism
    August 2012 - December 2013 · 1 year and 5 months

Education

  • B.A in Sociology Honours

    St. Xaviers Collage - Kolkata, India

    May 2009 - June 2012

  • ICSE

    Loreto Day, Kolkata, India - Kolkata, India

    April 1995 - April 2006

    From Nursery to Class 10

Languages

  • Hindi
    Native or fluent
    100%
  • Bengali
    Native or fluent
    100%
  • English
    Native or fluent
    100%

Skills

  • Check in & check out
  • Corporate Sales
  • Guest handling
  • MICE
  • Online Travel
  • Proficient in MS Office
  • Proficient with Opera and IDS
  • Telephone skills
  • Upselling
  • Upselling skills
Connections
Mahmoud Abou El Kheir
Reservations & Revenue Agent at Park Inn by Radisson
Calvin D'Cunha
Front Office Supervisor at Hilton Garden Inn Dubai, Al Mina
View 15 connections
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