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Greetings of the day!!
This is Jeanette and I do have an experience of 05 years in total and have worked with 5 star luxury reputed brands like The HHI Kolkata, India and The Grand New Delhi, India (Previously known as the They Grand Hyatt) I have worked on both IDS and Opera PMS. I'm currently in UAE and aspiring a fruitful career in UAE hospitality industry.
I use to look after all segments (FIT, BLOCKS (MICE), LEISURE, TPI) along with the extranet. I would also used to take care of commissioning of all the OTA's & Offline Travel Agencies commissionable bookings, along with that I would take out the morning reports like Market code statistics report, BOB, forecast report and Reservations entered on the said date.
I assure you best of my ability to be a channel of proud to your management if given an opportunity to serve your organization.
The Grand - New Delhi, IndiaReservationsAugust 2016 - April 2017 · 9 months
Senior Reservation Executive
HHI - Kolkata, IndiaReservationsDecember 2013 - April 2016 · 2 years and 5 months
Neptune Holidays - Kolkata, IndiaTourismAugust 2012 - December 2013 · 1 year and 5 months
B.A in Sociology Honours
St. Xaviers Collage - Kolkata, IndiaMay 2009 - June 2012
Loreto Day, Kolkata, India - Kolkata, IndiaApril 1995 - April 2006
From Nursery to Class 10
HindiNative or fluent100%
BengaliNative or fluent100%
EnglishNative or fluent100%
- Check in & check out
- Corporate Sales
- Guest handling
- Online Travel
- Proficient in MS Office
- Proficient with Opera and IDS
- Telephone skills
- Upselling skills