Prabhu Innasimuthu

Prabhu Innasimuthu

Senior Housekeeping Supervisor at Le Meridien Al Aqah Beach Resort
Lives in Fujairah, United Arab Emirates
over 6 months ago

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I am currently working as a Housekeeping Senior Supervisor/ Department Trainer and have taken this opportunity to enclose my Curriculum Vitae for your review and consideration.

My background includes 11 years and 7 months in Housekeeping operation with accomplishment management in staff development training and outstanding customer service. A hand –on individual I am skilled in Administration work. Being result oriented with an independent and entrepreneurial attitude along with a strong attention to details .I have developed strong leadership skills.

I believe that I can make a positive contribution to this position.

Thank you for your time and consideration.

Yours Sincerely,
Prabhu

Experience

  • Senior Housekeeping Supervisor

    Le Meridien Al Aqah Beach Resort - Fujairah, United Arab Emirates

    Housekeeping
    March 2016 - Now · 2 years and 11 months

    • Assist the Executive Housekeeper in planning and budgeting the revenues and costs for the department. • Prepare and assist Executive Housekeeper on monthly Profit & Loss report • Ensure all day to day information for the maids are communicated/shared in daily briefings such as VIP arrivals, Master arrivals & Trace reports • Allocate work duties to team members • Ensure the guest rooms, corridors, services areas, pantries, store rooms and staircases are maintained. • Ensure that guest rooms are correct and well supplied and maintained with company Quality Standards. • Inspect rooms efficiently for sell the room in good condition in order achieve high customer satisfaction. • Ensure VIP rooms, full paying guests, & all celebration guest rooms are well prepared promptly • Ensure to meet 3 to 5 in-house guest and to compile positive or negative comments in the CCF • Notify maintenance of necessary repair and actions to AEHK and EHK • Notify the housekeeping office or AEHK when damage has occurred by the fault of the guest. • Ensure schedule and supervise the deep cleaning projects • Continue to train the maids and inspect all finished job during their work in a guest room. • Manage efficiently maintain the stock of guest room amenities and all equipments. • Report to the Assistant Executive Housekeeper/ Executive housekeeper on the qualification of maids and recommend promotion. • Should hold daily briefings with the maids to discuss instruction and persons for any complaints. • Train maids to take pride in their performed task by praising/coaching/ and guiding them. • Ensure the public areas are checked and maintained as per hotel quality standards • Responsible for the linen inventory on assign floor according to the Hotel operation. • Has to submit handover tasks to the morning/evening and follow through • Room Inspection check list to updated on daily basis with minimum of three checklists per day and maximum of twelve per month • Update maid performance with One & One on monthly basis. • Linen Runners Inspection check list to be updated on daily basis • Duty chart to be prepared on weekly basis. • Maids Vacation days and lieu days to be organized according to the operation with communicating with Assistant Executive Housekeeper /Executive Housekeeper • Deep Cleaning schedule to be carried out whenever it’s applicable. • Report and track all maintenance required room and follow through • Attends communication meetings. Highlight courses in house training sessions, cross exposure training and Le Meridien international courses. • Always represent well groomed appearance • Ensure to have full knowledge about Baby Sitting, Lost & Found Handling procedures • Strict compliance with hotel safety and security standards in guest rooms at all-time.

  • Supervisor Housekeeping

    Le Meridien Al Aqah Beach Resort - Fujairah, United Arab Emirates

    Housekeeping
    March 2013 - February 2016 · 3 years

    • Ensure the guest rooms, corridors, services areas, pantries, store rooms and staircases are maintained. • Ensure that guest rooms are correct and well supplied and maintained with company Quality Standards. • Inspect rooms efficiently for sell the room in good condition in order achieve high customer satisfaction. • Ensure VIP rooms, full paying guests, & all celebration guest rooms are well prepared promptly • Ensure to meet 3 to 5 in-house guest and to compile positive or negative comments in the CCF • Notify maintenance of necessary repair and actions to AEHK and EHK • Notify the housekeeping office or AEHK when damage has occurred by the fault of the guest. • Ensure schedule and supervise the deep cleaning projects • Continue to train the maids and inspect all finished job during their work in a guest room. • Manage efficiently maintain the stock of guest room amenities and all equipments. • Report to the Assistant Executive Housekeeper/ Executive housekeeper on the qualification of maids and recommend promotion. • Should hold daily briefings with the maids to discuss instruction and persons for any complaints. • Train maids to take pride in their performed task by praising/coaching/ and guiding them. • Ensure the public areas are checked and maintained as per hotel quality standards • Responsible for the linen inventory on assign floor according to the Hotel operation. • Has to submit handover tasks to the morning/evening and follow through • Room Inspection check list to updated on daily basis with minimum of three checklists per day and maximum of twelve per month • Update maid performance with One & One on monthly basis. • Linen Runners Inspection check list to be updated on daily basis • Duty chart to be prepared on weekly basis.

Education

  • Diploma

    Haneefa Institute Of Hotel Catering Administration - Kanyakumari, India

    June 2003 - March 2005

    Passed with first class

Languages

  • Tamil
    Native or fluent
    100%
  • English
    Full professional
    80%
  • Malayalam
    Full professional
    80%

Skills

  • • Creative Thinker • SWOF Analyzing Skills
  • • Decision Making Skills • Work well independently
  • • Enjoy working in a large team and help others
  • • Highly motivated and drive individual
  • Interpersonal Skills • Problem Solving Skills •
  • • Knowledge in pre-opening, refurbishment
  • • Strive on taking up challenges.
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