Pradip Dongare

Management Trainee Food & Beverage at Pullman Lijiang Resort & Spa
Lives in Lijiang, China
over 6 months ago

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MY POSITIVE ATTITUDE TOWARDS WORK, MY CROSS CULTURAL EXPERIENCE, EXCELLENT COMMUNICATION SKILLS, MY TEAM LEADING SKILLS AND MY DOWN TO EARTH NATURE MAKES ME GREAT

Experience

  • Management Trainee Food & Beverage

    Pullman Lijiang Resort & Spa - Lijiang, China

    F&B service
    December 2012 - May 2013

    • Played pivotal role in improving service standards in F&B Dept. which helped to maximize guest satisfaction. • Performed operational activities such as inventory control, sanitation, planning, maintaining stock and ensuring service quality. • Upheld paper work to F & B manager as of MIS, PNL and Forecast report. Work out FBM summary. • Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within the restaurant. • Ensured that all employees were working in compliance with legal, safety, hygiene and environmental standards. • Led and directed team members on effective methods, operations and procedures. • Developed, implemented and managed promotion plans to promote profitable food and beverage sales. • Spearheaded the entire aspects of training and overseeing F&B staff at western restaurant. • Worked out training plan for waiters, captains and supervisors. Conducted Weekly & Monthly training. Generated training report. • Pioneered and established soluti

  • FOOD AND BEVERAGE SUPERVISOR

    CROWN OF INDIA - Zürich, Switzerland

    F&B service
    January 2012 - July 2012

    Profitably handled entire restaurant with owner. • Liable for keeping records for the restaurant and required to come up with new ideas for the improvement in the basic conditions of the restaurant. • Administered patron’s requests and complaints and ensured timely resolution. • Organized work load, assigned tasks team associates on a daily basis. • Maintained inventory for liquor and beer in the outlet and placed purchase orders accordingly. • In charge of account section in the restaurant. • Ensured professionalism & high quality consistently maintained. • Took reservation calls and made arrangements according to the guest request. • Drove operational efficiencies, improved customer service quality and cost control.

  • HOTEL OPERATIONAL TRAINEE

    Le Royal Meridien Mumbai ( 5 star deluxe hotel ) - Mumbai, India

    F&B service
    May 2008 - October 2008

    • Handled the basic operation in terms of Fine Dining Restaurants a LA Carte service. • Assisted to the Management to complete the daily task. • Worked on achieving quality performance. • Took responsibility on the assignment of daily operation of the department and made sure to provide quality performance and departmental inventory counts.

Education

Languages

  • Uncoded languages
    Native or fluent
    100%
  • Hindi
    Native or fluent
    100%
  • English
    Full professional
    80%

Other

  • Other skills

    Other skills

Following
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