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A dynamic and over seven years experienced sales and marketing professional with a strong background. Has excellent comprehension of marketing communication and public relations and consumer engagement skills.
Having developed the product and known contain quality aimed to reach to the potential consumer by using all marketing approach. Such as consumer engagement process, Customer-Co creation approach, Marketing research, Brand nurturing, Marketing promotional mix, customer satisfaction process, Social media and define marketing campaign and objectives and KPIs. Implement email marketing campaigns employing in-house tools. I keep up to date of business issues and current affairs by reading the Financial Times and receiving news updates online.
Sales and operation
Having worked extensively in tourism organizations in B2C or B2B format competitively. I have developed excellent convincing techniques, team skills, having been both tour sales executive and operation in past.
Loyalty marketing Strategies & Campaigns
Product Positioning & Branding
Email & Social Media Marketing
Graphics and banner design
Online PPC campaign & Remarketing and Analytics, Google word tracker
Search Engine & Social Media Optimization (SEO)
Sales Collateral & Support
Public & Social Media Relations and engagement
Microsoft office Excel, PowerPoint, Outlook
Particular tasks include:
Building healthy & jovial relations with hoteliers for long term basis to avail their best services & cater the same to various clients.
Offering accommodations by knowing the pulse & pocket of clients to avoid any unforeseen or future troubles.
Maintaining inventory on daily basis & reporting the same to the manager as to achieve a good bunch of business.
Searching valuable properties in terms of client’s preferences parallel to the availability & the budget to gain more competitive advantages among a flood of other options present in the market.
Initiating troubleshooting queries & volunteering to find out the alternatives for clients considering one single small query is repeated again in the future with at least one more requirement.
Contracting with new hotels taking them into the consideration as these would be a great help to beat the market rivals in the future.
Ensuring the regular flow of business & payments with the contracted hotels as to motivate them & rekindle their interest to upgrade their services towards our clients.
Coordinating with the team member as to highlight the dos & don’ts to keep the right pace with trends going on in the present market.
Reporting manager & notifying the team to earn the corporate business by analyzing the consumption.
Making sure the ongoing queries are being communicated with the right hoteliers & the same are being closed within or before their deadlines.
6 years and 3 months
Assistant Manager Marketing communication
Courtyard by Marriott Siliguri - Siliguri, IndiaSales & MarketingDecember 2018 - Now · 1 year and 2 months
Marketing communication manager
wool merchant hotel Halifax - Halifax, United KingdomSales & MarketingMay 2018 - November 2018 · 7 months
Hospitality Sales and Marketing Manager
Urban Hotel - Grantham, United KingdomSales & MarketingSeptember 2016 - January 2017 · 5 months
Senior Group operation executive
Caper Travel - New Delhi, IndiaReservationsSeptember 2013 - November 2014 · 1 year and 3 months
Spanish sales executive
Gets Holidays - New Delhi, IndiaSales & MarketingJanuary 2012 - May 2013 · 1 year and 5 months
Indian Holidays - New Delhi, IndiaSales & MarketingAugust 2010 - December 2011 · 1 year and 5 months
Bournemouth University - Tourism and Hospitality Management - England, United KingdomSeptember 2015 - November 2017
A number of professional tourism bodies accredit course. Modules included Hospitality marketing, E-commerce, E -Tourism, Mobile communication & Marketing, Business strategy, Managing organization.
Bachelors of Science, Institute of Hospitality Catering Technology and Applied Nutrition, Meerut, - Meerut, IndiaSeptember 2007 - July 2010
Food & Beverage, Production, Housekeeping, Front office, Hotel accounting
Date of birth
September 01st 1987
- Content Marketing
- Email marketing
- Graphic design
- Marketing mix
- PR & Marketing
- Social Media Marketing
- Video Marketing
- Website marketing
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