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About me
Having an educational background in International Business and a Post Graduate degree in Hotel Management, I have found my passion to pursue my career in the hospitality field.
This industry has taught me a lot about how to anticipate the needs of guests and using good communication and organizational skills to achieve set targets and goals. I strive to be better and have a higher sense of attention to detail, moving forward in my career.
I love to travel and have had the privilege to live in different countries and experience various cultures that has in turn heightened my multi-cultural skills and further given me tools on how to tackle certain problems and situations.
Experience
6 years and 1 month
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Internship Front Office
The St. Regis Saadiyat Island Resort & Al Wathba, a Luxury Collection Desert Resort & Spa, Abu Dhabi - Abu Dhabi, United Arab Emirates
ReceptionApril 2019 - Now · 5 yearsCheck-ins & Check-outs. Billing and handling cash. Collaborating with House Keeping on rooms No shows, Cancellations and updating traces Dealing with guest complaints and finding solutions to keep them happy. Updating SOPs and creating simpler FOEs
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F&B Supervisor
Green Meadows Resort - Chennai, India
F&B ManagementAugust 2018 - March 2019 · 8 monthsHandle Guest complaints and requirements and ensure that high quality services are provided
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Guest Relations
Green Meadows Resort - Chennai, India
Guest RelationsSeptember 2016 - November 2016 · 3 months -
Assistant Shift Manager
Sparky's American Diner - Chennai, India
Secretary / Executive AssistantJuly 2012 - August 2012 · 2 months
Education
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Post Graduate Diploma in Hospitality Management
Les Roches Global Hospitality Education - Crans-Montana, Switzerland
January 2017 - December 2017 -
Bachelor of Business and Commerce
Monash University - Melbourne, Australia
January 2013 - December 2015
Languages
4 languages
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English
Native or fluent
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Tamil
Limited working
-
Spanish
Limited working
-
French
Notions
Personal information
Nationalities
-
Indian
Date of birth
January 09th 1994
Skills
9 skills
- Barista
- Cultural awareness
- Digital marketing
- Good in microsoft
- Good team leader
- Highly communicative
- Intercultural Skills
- Multicultural experience
- Strong leadership skills
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