Priya Gurnani

Priya Gurnani

Recruiter & Business Developer at StratPartners International
Lives in Dubai, United Arab Emirates

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About me

To become an all-rounder in the Hospitality Industry. Passion for creating the best moments for guests, clients & team-members alike

Experience

7 years and 2 months

  • Recruiter & Business Developer

    StratPartners International - Dubai, United Arab Emirates

    Management
    August 2019 - August 2020 · 1 year and 1 month

    > Developed company website from scratch for the first time > Successfully recruited two candidates for a Leadership position > Secured a company as long-term client during HR Summit 2019 > Assisted in successfully organizing a training program for 12 persons face- to-face as well as virtual

  • Freelance Travel Consultant

    Holidayme - Dubai, United Arab Emirates

    Tourism
    April 2019 - January 2020 · 10 months

    Designed itineraries for travelers who then became regular travel bookers with the company

  • Temporary Payroll Accountant

    Al Tayer Group - Dubai, United Arab Emirates

    Finance/Accounting
    August 2016 - November 2017 · 1 year and 4 months

    > Successfully ran June & August payroll for all joint venture companies, independently for the first time > Increased team productivity by 60% through timeous processing of End of Service and travel LPOs

  • Guest Services Executive - Rooms Division

    Jumeirah Creekside Hotel - Dubai, United Arab Emirates

    Front Office reception
    September 2014 - February 2016 · 1 year and 6 months

    > Awarded Employee of the Month (June ’15) for achieving the highest number of positive guest comments, scoring 90% in LQA check-out and flawless co-ordination with other departments > Top up-seller for a week consistently and highest scorer in reservation quality points with walk-ins

  • Hospitality Coordinator

    Choithram - Pre-opening Cafe Vienna - Dubai, United Arab Emirates

    F&B other
    November 2012 - July 2014 · 1 year and 9 months

    > Created a Standard Operating Procedures manual specific to the Café > Initiated techniques for profit-maximization and customer relations

  • Management Trainee

    Hilton Dubai Jumeirah - Dubai, United Arab Emirates

    Rooms division
    March 2010 - August 2010 · 7 months

    > Managed a team of 7-8 housekeepers and created a safe and empowering atmosphere which was reflected in the high-quality of daily services > Trained the team on a Standard Operating Procedure each week

  • Operations Trainee

    Grand Hyatt Dubai - Dubai, United Arab Emirates

    F&B service
    February 2009 - August 2009 · 7 months

    > Recognized by regular and mystery guests for exceptional service > Initiated cost-saving techniques for maximum utilization of resources with minimum expenses

Education

  • Hotel Revenue Management Certificate

    eCornell | Online Learning by Cornell University

    February 2020 - June 2020

    Developed Action Plans for Hotel Departments, Restaurants & Golf Courses

  • MBA in Hospitality Management

    The Emirates Academy of Hospitality Management - Dubai, United Arab Emirates

    September 2013 - November 2014

    Completed a research and dissertation titled “5-star Hotel Department Leaders’ Perceptions on Psychological Empowerment of Employees”

  • BBA (Honors) in Hotel, Restaurant & Resort Management

    HIM Hotel Institute Montreux [ SEG ] - Montreux, Switzerland

    February 2011 - June 2011

  • Higher Diploma in Hospitality Management

    SHMS Swiss Hotel Management School [ SEG ] - Switzerland

    September 2008 - January 2011

Languages

4 languages

  • English

    Native or fluent

  • Hindi

    Native or fluent

  • French

    Limited working

  • Arabic

    Notions

Personal information

Nationalities

  • Indian

Date of birth

June 01st 1990

Driving License

Yes

Skills

7 skills

  • Civilsoft
  • Excellent interpersonal
  • F&B micros
  • Handling complaints
  • Hotel Opera PMS System
  • Microsoft ofice
  • Oracle
Connections
Raquel Dominguez
Guest Relations at Kuramathi Island Resort
Puneet Oberoi
Front Office Manager at Hilton Garden Inn, Gurgaon
Emanuele Rizzo
Chef de cuisine at Habtoor Grand Resort, Autograph Collection
View 12 connections
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