Priyath Fernando

Priyath Fernando

Ticketing Representative at Yamu Travels
Lives in Rome, Italy
over 6 months ago

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Excellent customer service professional with extensive experience in superior guest relations. Proven track record of exceeding result-driven performance metrics with above average social and interpersonal communication skills. Talented at delivering exceptional guest experience through preparation and eye for the details those others overlook with extensive knowledge of hospitality industry.

Experience

  • Ticketing Representative

    Yamu Travels - Rome, Italy

    Customer Service
    March 2018 - Now · 10 months

  • Customer Service Agent

    Qatar Airways - Doha, Qatar

    Customer Service
    October 2014 - December 2017 · 3 years and 3 months

Education

  • General Certificate Examination – Advanced Level

    Maris Stella - Colombo, Sri Lanka

    April 2008 - August 2010

  • General Certificate Examination – Ordinary Level (English Medium)

    St Marys College - Colombo, Sri Lanka

    January 1997 - December 2007

Languages

  • English
    Full professional
    80%
  • Italian
    Limited working
    40%

Skills

  • Adaptable,flexible
  • Amadeus
  • A team player
  • commitment to quality
  • Good communicator
  • High responsibility
  • Honest, punctual,
  • Strong guest care
  • Well presented
  • Work under presure
Following
Hosco
Geneva, Switzerland
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