Purwanto Suradi

Purwanto Suradi

F&B Captain at Nakheel Company
Lives in Dubai, United Arab Emirates
over 6 months ago

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# I am outstanding performance, initiative, hard work and sense of responsibility particularly, Positive attitude, Team player, Proactive, Ability to work using own initiative.
• To obtain a position in my field of chosen profession where I can acquire and improve professionally the skills, talents and experiences that are essentially needed in boosting up my confidence to be a competitive Service.
• To obtains a challenging position where I can utilize specialization, communication skills, as well as my knowledge of hospitality industry to develop myself further.

Experience

  • F&B Captain

    Nakheel Company - Dubai, United Arab Emirates

    F&B service
    September 2017 - Now · 1 year and 3 months

    • Greeting with warm, smiling and friendly to the guest. • Ensure timely delivery of all food & beverage items to customers. • Understand menu content and keeping up to date with any menu changes. • Presented menus and answered questions about the cuisine, making recommendations upon request. • Answer guest queries in a polite and helpful manner. • Ensuring all hotel corridors are kept clear from rubbish, glassware and crockery. • Full product knowledge of all menu items and hotel facilities and services. • Handling reservation by telephone, walk in guest and reserve out . • Responsible for maintaining cleanliness and organization of department operating and storage areas. • Relaying, preparing and setting tables for the next guests • To control all cashiering practices and to proceed to regular check on micros, during serving period, controlling item postings, covers, discounts. • Recommended special food and beverage to customers. • Assisted the manager to clean and close the restaurants after the hours. • Attended monthly staff meetings and training sessions. • Maintained cleanliness in dining area. • Assisted Assistant Managers in preparing work schedules. • Responsible to prepare recites and collect payments from the customers. • Responsible to take orders and assist the cook to prepare food as per order of customers. • Responsible of inventory and expired date. • Responsible of closing paper. • Responsible of requisition beverage, general store and dry store. • Cashiering. • Handle customer inquiries and complaints. • Responsible to promote and ensure guest satisfaction. • Maintain a safe and sanitary work environment and ensure only the highest quality products are being served. • Establish rapport with guests to build guest loyalty and gather constructive feedback to ensure satisfaction of every individual guest • Make sure all the staff follow the service as per Standard Operational Prosedur ( Sequence of Service ). • Maintains speed of service targets by working efficiently with a sense of urgency to fill orders and meet guests’ needs.

  • Waiter & Cashier

    Grand Hyatt Doha - Doha, Qatar

    F&B service
    September 2013 - April 2017 · 3 years and 8 months

Education

  • Diploma

    Politeknik New Surabaya College - Surabaya, Indonesia

    August 2005 - October 2008

Languages

  • English
    Native or fluent
    100%

Skills

  • Computer
  • IScala
  • Micros POS
  • Opera
Connections
Reneiloe Ncube
Commis Chef 3 at Southern Sun,
Following
Constance Halaveli Resort
North Central Province, Maldives
Sofitel Dubai The Palm Resort & Spa
Dubai, United Arab Emirates
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