Quentin HAY

Quentin HAY

Key Account Executive at InterContinental Hotels Group® - Dubai Festival City
Lives in Dubai, United Arab Emirates
over 6 months ago

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After my graduation at the CMH Academy an internationally reputed Hospitality Management School in the sector of luxury hotel, tourism and goods, I joined the IHG company since August 2016.

I currently evolve in Sales & Marketing department for Corporate & MICE at the IHG Dubai Festival City, pilot and landmark cluster for IHG.
I am a rigorous, dynamic, organized and customer oriented person who loves teamwork and likes new professional challenges.

Fluent in English, French and intermediate in Spanish, I love travelling and discovering new countries with their cultures and people.

I am fond of board sports such as snowboard or wakeboard, running, swimming, cooking and listening music


  • Key Account Executive

    InterContinental Hotels Group® - Dubai Festival City - Dubai, United Arab Emirates

    Sales & Marketing
    August 2016 - Now · 2 years and 4 months

    - Prepare and analyze potential business for Corporate market - Negotiate on yearly local contract, RFPs, corporate special agreement MICE - Maintain the relationship with existing companies under my portfolio - Maximize production/revenue of corporates into definite business (FIT or Groups) - Participate actively as leader in the Sales Meeting, Business Review, monthly Commercial Review & Business Rewards Leader (IHG Business Rewards) - Prospection of new corporate accounts & existing accounts via sales calls, telesales, site inspection & entertainment - Champion the service & compliance behavior ethic codes for the Sales & Marketing department - Optimize RevPAR and achieve/maintain the leading market position - Responsible for individual or groups follow up and developing clients database for business opportunities locally - In charge of reports for revenue tracking from corporate accounts (yearly variation reports, analyse and preparation of strategies to develop the accounts) - Maximize up-selling opportunities and cross sells of the hotels' cluster - Pre-opening & post-opening sales strategies configuration for Holiday Inn DFC

  • Assistant Director of Conference & Banquets Sales - Internship

    InterContinental Paris Le Grand - Paris, France

    Sales & Marketing
    October 2015 - April 2016 · 7 months

    - Organization of conference, meeting, lunch, gala dinner, fashion-show, FIA, ... - Meet customer for socials or corporate events and do site inspections (21 meeting rooms, 2 257 m2 of total meeting space, Salon Opéra with a capacity of 800 people) - Prepare and distribute internal & external documents - Proposal letters, Contracts, Group Rates, Banquet Event Orders, Guest Information Sheet - Propose menus, AV equipments, set ups, ... - Monitor guests satisfaction

  • Sales & Marketing Proactive - Internship

    Emirates Palace - Abu Dhabi, United Arab Emirates

    Sales & Marketing
    May 2015 - October 2015 · 6 months

    - Prepare of monthly / weekly / daily report - Prepare sales reports with arrivals & bookings - Organize of client cocktail parties - Assist on daily tasks (Business trips, Updating Power-Points & database) - Create contracts - Monitor guests satisfaction - Welcome VVIP guests as well as regional & international officials

  • Conference & Banquets Sales - Internship

    InterContinental Paris Le Grand - Paris, France

    Sales & Marketing
    October 2014 - April 2015 · 7 months

    - Prepare Proposals / Contracts / Banquet Event Orders / Billings - Propose menus, AV equipments, set ups - Maximise conversion of events enquiries into definite business - Monitor guests satisfaction - Site Inspection of the property with explanation of the hotel facilities



  • French
    Native or fluent
  • English
    Full professional
  • Spanish
    Professional working


  • B2B Sales
  • B2C Sales
  • Business skills
  • Business Strategy
  • Communication & PR
  • Delphi Catering System
  • Direct Sal
  • Event Sales
  • FBM Purchasing System
  • Hotelligence
  • Hotel Pre-opening
  • hotel sales
  • Luxury Hospitality
  • Luxury Sales
  • Opera PMS
  • Pack Microsoft Office
  • Sales driven
  • Salesforce
  • Sales & Marketing
  • Sales Skills
  • SAP
  • Site Inspections
  • Teamleader
  • Team Leadership
  • Teamworker
  • Yield-management
Emad Ramzy
Assistant Food and Beverage Manager at InterContinental Hotels Group Dubai Festival City
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