Quentin Remy

Quentin Remy

Assistant Hotel Manager at citizenM
Lives in Geneva, Switzerland

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About me

“Success comes from standing out, not fitting in.”

Feel free to reach me through a direct message or at: quentinremy@zoho.com

Experience

8 years and 11 months

  • Assistant Hotel Manager

    citizenM - Geneva, Switzerland

    Management
    May 2020 - Now · 2 years and 6 months

    ▪ Opened the #citizenMGeneva in the heart of Geneva, Switzerland on the 2nd of September. ▪ Offer 144 rooms with a beautiful Cocktail Bar ideally located for both leisure and business citizens. ▪ Team leader of 10 (awesome) Ambassadors, with performance assessment, guidance and support.

    citizenM

  • Senior Global Hotel Procurement Specialist

    MCI Group - Geneva, Switzerland

    Event
    September 2017 - April 2020 · 2 years and 8 months

    ▪ Event/Travel Manager, specialized in Congress Management (PCO) → +80k RNs booked → +20M Hotel spend ▪ Team manager (of 6 talents) ▪ Problem Solver - Suppliers-Clients Management / Worldwide Sourcing Expert ▪ Hard Negotiation - Revenue enhancement / Win-win situation maker ▪ Event/Team Leader for Internal Events from 15 to 70 participants (full event management: flights, transfers, activity, hotel, F&B with breakfasts, lunches, coffee breaks, welcome drinks & dinners) ▪ Resourceful team player & challenger, at ease in building strong relationships and extending client/supplier networks ▪ Hotel Partnership Renewal & Nego / Preferred Hotel Chains review meetings ▪ Enhancement / Revamp PCO Processes & Standards ▪ Revenue/Yield & Procurement Lecturer ▪ Trade Shows networking

    MCI Group

  • Global Hotel Procurement Specialist

    MCI Group - Geneva, Switzerland

    Event
    August 2016 - September 2017 · 1 year and 2 months

    ▪ Hotel Sourcing Specialist, specialized in Congress Management (PCO) ▪ Global Hotel Procurement: RFP generation worldwide & expert in European market → Successfully organized Hotels/MCI collaboration in Multiple Worldwide Destinations → Congresses from 300 to 16k pax → Residential Events from 30 to 500 pax → +40k room nights sourced ▪ Contracting / Value for money seeker for all Congress participants (according to per diem, regulations & conditions, city location & supplier global partnerships) ▪ Destination Management Services (DMC): Provide clients destination alternatives and potential congress opportunities ▪ Global MCI Offices reporting/tracking : Hotel & M&E Spend for all MCI & Ovation offices

    MCI Group

  • Cluster Sales Coordinator

    Radisson Collection Grand Place Hotel, Brussels - Brussels, Belgium

    Sales
    June 2015 - December 2015 · 7 months

    - RFP Specialist : NBI (Individual Corporate Clients) - BGR (Business Group Requests) - Responsible for the prospect & current Accounts' Inquiries - PAMP Analysis : Key Accounts' Management - Telesales – Key Events (Proven record of confirmed businesses) - Optimisation of PAMP Process - Revamp through advanced Excel (VBA) - Sight Inspections, face-to-face meetings - Revenue Plan for the new Brand Opening Radisson RED, Brussels (1st of the chain) - Online Coverage of the Radisson Blu EU: Social Media Content (FB, Instagram, Twitter) & Reviews (Tripadvisor, Expedia, Booking) Management - F&B Marketing - Breakfast/Lunch/Dinner Menu & Wine List Engineering

    Radisson Collection Grand Place Hotel, Brussels

  • Chef de rang/Maître d'Hotel

    Jean Michel Loriers - Brussels, Belgium

    F&B service
    January 2015 - June 2015 · 6 months

    Worked as a chef de rang or Maître d'Hotel in extra work (after classes/weekends) for the luxurious catering company JML in Brussels. - Handle the good coordination of the event - Manage the waiters/bartenders - Handle crisis situations - Guest Relation Management

  • Maître d'Hotel

    Manpower - Several catering locations - Brussels, Belgium

    F&B service
    September 2013 - December 2013 · 4 months

    Worked as a Maître d'Hotel for several events in Brussels for the outsourcing department of Manpower in Brussels. - Handle the good coordination of the event - Manage the waiters/bartenders - Handle crisis situations - Guest Relation Management

  • Assistant Operations Manager

    The Renaissance by Marriott - Brussels, Belgium

    Room Division Management
    May 2013 - July 2013 · 3 months

    Managerial applications every two weeks through all the management positions of the hotel, including: - Night-Auditer, - Housekeeping Supervisor, - Event Assistant Manager.

  • Head Waiter

    Eden rock - St Barths - Saint-Barthélemy, France

    F&B service
    November 2012 - April 2013 · 6 months

    - Guest Relations Management: welcoming/serving the guests - Increasing ROI of the two restaurants: by upselling/advising - Event management: Weddings/Parties - Maintaining the Relais & Châteaux standards

  • Assistant Operations Manager

    Hilton City Centre - Brussels, Belgium

    Room Division Management
    September 2012 - November 2012 · 3 months

    Managerial applications every two weeks through all the management positions of the hotel, including: - Guest-Relations Assistant, - Operations Assistant, - Restaurant Supervisor.

  • Bartender

    Hotel Berlaymont EU - Brussels, Belgium

    Bar
    November 2011 - March 2012 · 5 months

    - Guest Relations Management: welcoming/serving the guests - Increasing ROI of the bar: by upselling/advising - Enhancing the 4-star image of the hotel whilst increasing guests' loyalty - One month cross-training as a Cost-controller

    Hotel Berlaymont EU

Education

  • MBA

    Vatel Brussels (Belgium) - Brussels, Belgium

    September 2014 - May 2015

    International Business School - Hotel & Tourism Management Courses : Advanced Financial Accounting, Marketing Business Cases Management, Advanced English, General Company Management, HR Management

  • Bachelor's Degree

    Vatel Brussels (Belgium) - Brussels, Belgium

    September 2011 - May 2014

    International Business School - Hotel & Tourism Management Practical Cases Management - Group study cases & Oral Presentations --- Courses : Financial/Managerial Accounting, Marketing Concept, Company Strategy, HR Management, Law/Taxation, IT

Languages

3 languages

  • French

    Native or fluent

  • English

    Native or fluent

  • German

    Notions

Personal information

Nationalities

  • French

Work Permits

  • European Union

Date of birth

May 17th 1993

Driving License

Yes

Skills

13 skills

  • B2B Sales
  • Building Relationships
  • CRM
  • F&B
  • Hard Worker
  • Hospitality Management
  • Hotelligence
  • Market Analysis
  • Microsoft Office
  • Opera-Advanced
  • Salesforce CRM Tool
  • Social Media
  • Strong work ethic

Additional Information

1 information shared

  • CRME : Certified Revenue Management Executive

    The CRME designation is recognition that you are:

    - A professional in the field of revenue management and clearly conversant with its intricacies and importance
    - Competent to develop an infrastructure to support revenue management within the framework of an organization
    - Able to maximize revenue opportunities and optimize profits by managing revenue
    - Capable of making informed decisions to accept or reject pieces of business to meet overall organizational goals
    - Proficient at the art and science of revenue management

Connections
Raji Aljesry
Corporate Sales Manager at Four Seasons Hotels and Resorts
ARVIND PANCHAL
Network Administrator at Wafra Group of Compaines
Laurice Jabaly
Marketing Executive at The Hotel. Brussels
View 43 connections
Following
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Hosco
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