Quentin Remy

Quentin Remy

Assistant Hotel Manager at citizenM
Lives in Geneva, Switzerland

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About me

“Success comes from standing out, not fitting in.”

Feel free to reach me through a direct message or at: quentinremy@zoho.com


8 years and 11 months

  • Assistant Hotel Manager

    citizenM - Geneva, Switzerland

    May 2020 - Now · 2 years and 6 months

    ▪ Opened the #citizenMGeneva in the heart of Geneva, Switzerland on the 2nd of September. ▪ Offer 144 rooms with a beautiful Cocktail Bar ideally located for both leisure and business citizens. ▪ Team leader of 10 (awesome) Ambassadors, with performance assessment, guidance and support.

  • Senior Global Hotel Procurement Specialist

    MCI Group - Geneva, Switzerland

    September 2017 - April 2020 · 2 years and 8 months

    ▪ Event/Travel Manager, specialized in Congress Management (PCO) → +80k RNs booked → +20M Hotel spend ▪ Team manager (of 6 talents) ▪ Problem Solver - Suppliers-Clients Management / Worldwide Sourcing Expert ▪ Hard Negotiation - Revenue enhancement / Win-win situation maker ▪ Event/Team Leader for Internal Events from 15 to 70 participants (full event management: flights, transfers, activity, hotel, F&B with breakfasts, lunches, coffee breaks, welcome drinks & dinners) ▪ Resourceful team player & challenger, at ease in building strong relationships and extending client/supplier networks ▪ Hotel Partnership Renewal & Nego / Preferred Hotel Chains review meetings ▪ Enhancement / Revamp PCO Processes & Standards ▪ Revenue/Yield & Procurement Lecturer ▪ Trade Shows networking

  • Global Hotel Procurement Specialist

    MCI Group - Geneva, Switzerland

    August 2016 - September 2017 · 1 year and 2 months

    ▪ Hotel Sourcing Specialist, specialized in Congress Management (PCO) ▪ Global Hotel Procurement: RFP generation worldwide & expert in European market → Successfully organized Hotels/MCI collaboration in Multiple Worldwide Destinations → Congresses from 300 to 16k pax → Residential Events from 30 to 500 pax → +40k room nights sourced ▪ Contracting / Value for money seeker for all Congress participants (according to per diem, regulations & conditions, city location & supplier global partnerships) ▪ Destination Management Services (DMC): Provide clients destination alternatives and potential congress opportunities ▪ Global MCI Offices reporting/tracking : Hotel & M&E Spend for all MCI & Ovation offices

  • Cluster Sales Coordinator

    Radisson Collection Grand Place Hotel, Brussels - Brussels, Belgium

    June 2015 - December 2015 · 7 months

    - RFP Specialist : NBI (Individual Corporate Clients) - BGR (Business Group Requests) - Responsible for the prospect & current Accounts' Inquiries - PAMP Analysis : Key Accounts' Management - Telesales – Key Events (Proven record of confirmed businesses) - Optimisation of PAMP Process - Revamp through advanced Excel (VBA) - Sight Inspections, face-to-face meetings - Revenue Plan for the new Brand Opening Radisson RED, Brussels (1st of the chain) - Online Coverage of the Radisson Blu EU: Social Media Content (FB, Instagram, Twitter) & Reviews (Tripadvisor, Expedia, Booking) Management - F&B Marketing - Breakfast/Lunch/Dinner Menu & Wine List Engineering

  • Chef de rang/Maître d'Hotel

    Jean Michel Loriers - Brussels, Belgium

    F&B service
    January 2015 - June 2015 · 6 months

    Worked as a chef de rang or Maître d'Hotel in extra work (after classes/weekends) for the luxurious catering company JML in Brussels. - Handle the good coordination of the event - Manage the waiters/bartenders - Handle crisis situations - Guest Relation Management

  • Maître d'Hotel

    Manpower - Several catering locations - Brussels, Belgium

    F&B service
    September 2013 - December 2013 · 4 months

    Worked as a Maître d'Hotel for several events in Brussels for the outsourcing department of Manpower in Brussels. - Handle the good coordination of the event - Manage the waiters/bartenders - Handle crisis situations - Guest Relation Management

  • Assistant Operations Manager

    The Renaissance by Marriott - Brussels, Belgium

    Room Division Management
    May 2013 - July 2013 · 3 months

    Managerial applications every two weeks through all the management positions of the hotel, including: - Night-Auditer, - Housekeeping Supervisor, - Event Assistant Manager.

  • Head Waiter

    Eden rock - St Barths - Saint-Barthélemy, France

    F&B service
    November 2012 - April 2013 · 6 months

    - Guest Relations Management: welcoming/serving the guests - Increasing ROI of the two restaurants: by upselling/advising - Event management: Weddings/Parties - Maintaining the Relais & Châteaux standards

  • Assistant Operations Manager

    Hilton City Centre - Brussels, Belgium

    Room Division Management
    September 2012 - November 2012 · 3 months

    Managerial applications every two weeks through all the management positions of the hotel, including: - Guest-Relations Assistant, - Operations Assistant, - Restaurant Supervisor.

  • Bartender

    Hotel Berlaymont EU - Brussels, Belgium

    November 2011 - March 2012 · 5 months

    - Guest Relations Management: welcoming/serving the guests - Increasing ROI of the bar: by upselling/advising - Enhancing the 4-star image of the hotel whilst increasing guests' loyalty - One month cross-training as a Cost-controller


  • MBA

    Vatel Brussels (Belgium) - Brussels, Belgium

    September 2014 - May 2015

    International Business School - Hotel & Tourism Management Courses : Advanced Financial Accounting, Marketing Business Cases Management, Advanced English, General Company Management, HR Management

  • Bachelor's Degree

    Vatel Brussels (Belgium) - Brussels, Belgium

    September 2011 - May 2014

    International Business School - Hotel & Tourism Management Practical Cases Management - Group study cases & Oral Presentations --- Courses : Financial/Managerial Accounting, Marketing Concept, Company Strategy, HR Management, Law/Taxation, IT


3 languages

  • French

    Native or fluent

  • English

    Native or fluent

  • German


Personal information


  • French

Work Permits

  • European Union

Date of birth

May 17th 1993

Driving License



13 skills

  • B2B Sales
  • Building Relationships
  • CRM
  • F&B
  • Hard Worker
  • Hospitality Management
  • Hotelligence
  • Market Analysis
  • Microsoft Office
  • Opera-Advanced
  • Salesforce CRM Tool
  • Social Media
  • Strong work ethic

Additional Information

1 information shared

  • CRME : Certified Revenue Management Executive

    The CRME designation is recognition that you are:

    - A professional in the field of revenue management and clearly conversant with its intricacies and importance
    - Competent to develop an infrastructure to support revenue management within the framework of an organization
    - Able to maximize revenue opportunities and optimize profits by managing revenue
    - Capable of making informed decisions to accept or reject pieces of business to meet overall organizational goals
    - Proficient at the art and science of revenue management

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