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6 years working in the Spa Industry
Palazzo Versace Dubai - Dubai, United Arab EmiratesSpa & WellnessDecember 2015 - Now · 2 years and 12 months
Pre-opening spa team with 8 private treatment rooms and 1 couples suite offering different treatments such as massage, facial, body scrub, body wrap, hammam and nail care services. - Welcome guests and members, explain and up sell the facilities and services available. - Answer all telephone communication with-in three rings observing standards, etiquette and patience at all times. Handle guests messages and communication needs accurately. - Schedule reservations of spa services for guests and coordinate staff schedule to ensure prompt service. - Assist and administration duties: filing, product supply inventory, and other duties required to support management and operations.
Bachelor of Science in Nursing
Centro Escolar University - Manila, PhilippinesMarch 2005 - March 2010
EnglishNative or fluent100%
- Customer services
- Microsoft Office
- Spa & Wellness Management
- Time management