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Have already lived in six different countries I acquired the capacity of adapting to different situations, responsibility and self-reliance.
I am also organized, dynamic and communicative, skills that I developed being a manager in a school association.
Last, my past experiences in guest relations gave me an ability to deal with people and solve issues calmly.
Supersprox - Riverside, CA, United StatesAdministration & GeneralOctober 2016 - March 2017
Supersprox is a company world leader in the manufacturer of sprockets for motorbikes. I worked as the USA manager, taking care of sales, guest relation, stock, supplies and other administrative matters as accounting. My main occupation was guest relations, technical advices, receiving complaints and solving issues. I was also uncharged of preparing the office for a fusion with Arrowhead Electrical Parts, sending sales reports, training, logistics and others. The USA office was responsible for all sales in north, central and south America, Asia and the Pacific.
Mercure Hotel - Limoges, FranceFront Office receptionSeptember 2015 - September 2016
For my last year of studies, I have done an apprenticeship, which in French is known as “alternance contract“. This means I worked for 3 weeks then had one week of classes each month during the year. The Mercure hotel in Limoges is located in the town center; it is an historic building with 82 rooms. During the year I worked 3 months in the food and beverage department, one month in the housekeeping department and the rest of the time in the reception. Passing through all the departments of the hotel helped me to develop new skills for example to be more communicative, as all the services are connected. I improved my capacity to work in a group, and especially to be more responsible and autonomous, as during the weekends I used to take care of the reception, the bar and the room service on my own.
Quito turism - Quito, EcuadorAdministration & GeneralJuly 2015 - September 2015
Volunteer work - Worked during two months in Ecuador for a project called “Accessible tourism for all” created by UNWTO
Responsible International relations
BDI - La Rochelle, FrancePublic RelationsAugust 2014 - April 2015
Managed a group of 16 students in a university association for international students. We created events to integrate foreign students into the French environment, helping them to improve their language skills and giving assistance in bank account opening, accommodation and administrative issues.
Assistant Marketing and public relations
The Oitavos Hotel - Cascais, PortugalSales & MarketingMay 2014 - July 2014
Worked as assistant during three months in a 5 star hotel. I was in daily contact with public relation agencies in London, France, Germany and Switzerland, presenting the hotel to journalists through press trips that I organized and participated in. Also worked developing the social media and hotel events, creating brochures, banners and all publicity to the hotel.
Tourism and hotel management
Sup de Co La Rochelle - La Rochelle, FranceSeptember 2013 - September 2016
Unip - Universidade Paulista - São Paulo, BrazilFebruary 2009 - December 2011
PortugueseNative or fluent100%