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I'm Seeking long-term employment Opportunities.
I'm dedicated to professionalism; highly motivated toward goal achievement; Patient; team worker with strong communication skills with different cultural mentalities; capable of viewing problems in a positive way and propose solutions.
Have the ability to work under presser and meet deadlines; have an unlimited ability to adapt, flexible, have skills and experience in supervising individuals and finally a great deal of commitment towards the firm I work for.
I look forward to discussing how my skills and qualifications could have positive Contributions and be of value to your company.
7 years and 2 months
InterContinental Dubai Marina, Dubai, UAE - Dubai, United Arab EmiratesF&B serviceMarch 2015 - Now · 5 years
Outlet Food and Beverage Supervisor
InterContinental Hotels Group (IHG®) - Dubai, United Arab EmiratesOtherMarch 2015 - Now · 5 years
Creates a positive team atmosphere among Team Members. Maintains records of staff periodic manner and operating costs. Provides feedback and coaching to the Team regularly. Understands building capability through Cross training Sets high standards for appropriate team behavior on shift. Handle guest complaints in restaurants. Schedules periodic food and beverage service staff meetings to ensure correct interpretation of policies and obtain feedback from staff members. Maintain budget and employee records, prepare payroll, and pay bills, or monitor bookkeeping records. Check the quality of deliveries of fresh food and baked goods. Meet with sales representatives to order supplies such as tableware, cooking utensils, and cleaning items. Arrange for maintenance and repair of equipment and other services. Total receipts and balance against sales, deposit receipts, and lock facility at end of day. Ensures new products are executed properly the following roll-out. Is capable of handling irate customers with a friendly/calm attitude. Ensures product quality and great service. Shows enthusiasm about guest within the restaurant. Priorities tasks effectively to ensure most important tasks are completed on time. Taking Ownership of issues or tasks and also give detail update of the F&B manager and the General Manager. Seeks, listens and responds to Guest feedback. Coaches team on how to exceed Guest expectations. Effectively identifies restaurant problems through reports and can ideate & execute to resolve the same. Proficiency in using computer software to monitor inventory, track staff schedules and pay, and perform other record keeping tasks. Proficiency in Point of sale ( POS ) software, inventory software, Restaurant guest satisfactory tracking software etc. Assist in planning regular and special event Menu.
Banquet Team Leader
Holiday Inn International Airport New Delhi (IHG) - Delhi, IndiaEventsSeptember 2013 - March 2015 · 1 year and 7 months
Food and Beverage Service Team Leader
Holiday Inn Mumbai International Airport (IHG) - Mumbai, IndiaEventsDecember 2012 - September 2013 · 10 months
- Banquets Incharge
- Certified PIC
- Hotel Pre-opening
- MS Word, MS Excel
- Teamwork and Leadership