RALPH WONBIN KIM

RALPH WONBIN KIM

Guest Services at The Fairmont Waterfront
Lives in Seoul, South Korea

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Experience

1 year and 4 months

  • Guest Services

    The Fairmont Waterfront - Vancouver, Canada

    Rooms division
    March 2017 - October 2017 · 9 months

  • Front Service Clerk

    Lotte Hotel Seoul - Seoul, South Korea

    Rooms division
    August 2016 - December 2016 · 5 months

    - Worked as a Front Service Clerk which is dual-concept of Bell Desk and Concierge Desk in Lotte Hotel Seoul referred as the best hotel in Korea, under fast paced and international environment of CBD of Seoul. - Assisted hotel guests for more convenient check in/out. - Helped guests with looking for touristic spots and booking tour, ticket under guest's request. - As Lotte Hotel Seoul is designated as an official accommodation for state guests who visit Korea for diplomatic or political purpose, I could learn a lot about protocol and etiquettes.

  • Guest Service Agent

    Ritz Carlton Seoul - Seoul, South Korea

    Rooms division
    December 2013 - February 2014 · 3 months

    - Worked as a Guest Service Agent which has equivalent task to Bell Attendant at Gangnam economic district of Seoul. - Assisted guests Check in, out process by escorting, portering and interpreting them with enthusiasm. - Developed understandings on overall operation of Rooms Division, including Front Office, House Keeping. - Could learn interpersonal skills and teamwork by cooperating with Ritz Carlton's Ladies and Gentlemen.

Education

  • The Hong Kong Polytechnic University's School of Hotel and Tourism Management - Hong Kong

    September 2014 - January 2015

    - Joined HK Poly U, School of Hotel and Tourism Management as an exchange student from Sejong University. - Took Hotel Operation course which was lectured by the GM of Hotel Icon in HK, Mr Richard Hatter. - Had good chance to understand hotel's operation on each department at this school's property, Hotel Icon. - Got lots of good chances to be exposed to international culture at one of the most international city in Asia, Hong Kong.

  • Bachelor of Business Administration (Majored in Hotel Management)

    Sejong University (College of Hospitality and Tourism Management) - Seoul, South Korea

    March 2010 - February 2017

Languages

4 languages

  • Korean

    Native or fluent

  • English

    Full professional

  • Chinese

    Professional working

  • Spanish

    Limited working

Personal information

Nationalities

  • South Korean

Date of birth

August 16th 1991

Driving License

Yes

Connections
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Rajmilan Poudel
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Muhammad Waseem Shahab
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View 27 connections
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