Raluca Maria Serban

Raluca Maria Serban

Front Desk Receptionist at Hotel Petrolul
Lives in Birmingham, United Kingdom
over 6 months ago

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I am a curious person, always eager to learn more ,to gather more information and skills.
Very communicative and sociable, I usually fit well in a team,due to my team work skills.
I am quite organised,energetic and flexible, always keeping myself and my mind busy.
I like to think about myself as a reliable person,always ready to help someone in need with an explanation ,an example or an actual extra pair of hands for a project.

Experience

  • Front Desk Receptionist

    Hotel Petrolul - Eforie Nord, Romania

    Front Office reception
    April 2018 - October 2018 · 7 months

  • Sales Advisor

    The Body Shop - Bucharest, Romania

    Customer Service
    February 2017 - September 2017 · 8 months

  • F&B Trainee

    Radisson Blu Hotel, Bucharest, Romania - Bucharest, Romania

    F&B service
    July 2016 - August 2016 · 2 months

    Serving breakfast and also lunch during business conferences. Organizing brunch by the pool every Sunday.

  • F&B Trainee

    Atlantica Miramare Beach Hotel - Limassol, Cyprus

    F&B service
    April 2015 - October 2015 · 7 months

    Taking orders Serving drinks Cleaning and setting-up tables

  • Spa Receptionist Trainee

    Kronwell Brasov Hotel - Brașov, Romania

    Spa & Wellness
    November 2014 - March 2015 · 5 months

    Greeting Spa guests with a smile and leading them to the waiting area ,offering them a fresh glass of water, while were waiting for their treatment room to be ready Booking massages and other Spa treatments ,taking care of the schedule for the treatments Promoting our Spa products to guests

Education

  • American Hotel Academy Romania - Brașov, Romania

    October 2014 - April 2017

  • Baccalaureate

    "Carol I" Comercial College - Constanța, Romania

    September 2010 - July 2014

Languages

  • English
    Full professional
    80%
  • Italian
    Limited working
    40%

Skills

  • Always eager to learn
  • Calm under pressure
  • Dedicated,motivated
  • Effective teamwork
  • Energetic and flexible
  • Highly communicative
  • Highly organised
  • Honest hardworking
  • Inventive and creative
  • Multi-tasks
  • Persistent and dependable
  • Responsible and reliable
Connections
Alexandra Leontescu
Student from University of Manchester - Hospitality and Tourism Management
Ruxanda Afteni
Internship & Job Placement Coordinator at American Hotel Academy Romania
Mihai Lițoiu
Sales Executive at Radisson Blu Hotel, Bucharest
View 25 connections
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