Ramon Gonzalez

Ramon Gonzalez

Guest Service Agent at The Club at Admirals Cove
Lives in Jupiter, FL, United States

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About me

Hard worker, generous, confident, teamplayer and always willing to do my best. Currently in Florida, looking for a new challenge in Nashville, TN when I finish my J1 traineeship (coming October)


4 years and 5 months

  • Guest Service Agent

    The Club at Admirals Cove - Jupiter, FL, United States

    Front Office reception
    October 2018 - Now · 8 months

    Operating the telephone switchboard, relaying messages to telephone stations, greeting members and guests, scheduling appointments for Clubhouse Manager

  • Front Office Agent

    H10 Hotels - Barcelona, Spain

    Front Office reception
    July 2017 - September 2018 · 1 year and 3 months

    Worked as a front office agent at the reception of the H10 Marina Barcelona (235 rooms), improved my skills of customer support, carried out the tasks of checking in, checking out, billing, concierge, and explaining all the facilities of the hotel, including the restaurant, bar, wellness center, as well as other activities such as renting a bike or a car.

  • Touristic entertainer

    Iberostar Group - Palma, Spain

    June 2016 - September 2016 · 4 months

    Full-time entertainer, covering morning, afternoon and evening shifts. Preparation and development of sports and leisure activities for children from 8 to 12 years old, all of them visitors of the Iberostar Pinos Park hotel. Rehearsals and performances in the evening at the same hotel.

  • Front Office Assistant

    AC Hotel Diagonal L'Illa By Marriott - Barcelona, Spain

    Front Office reception
    February 2016 - May 2016 · 4 months

    Second internship of my degree at CETT. Carried out different tasks but all of them within the front desk

  • Movie Theater Cashier

    Cinesa - Barcelona, Spain

    Customer Service
    December 2013 - June 2015 · 1 year and 7 months

    Customer service, meeting the expectations of the visitors, teamwork, billing

  • Assistant Housekeeping Manager

    Hotel Alimara - Barcelona, Spain

    February 2015 - May 2015 · 4 months

    First approaching to the industry, helping out the housekeeping manager in supervising rooms, ordering deliveries, among other tasks

  • Server

    Danone - Barcelona, Spain

    F&B service
    August 2013 - October 2013 · 3 months

    Customer service, billing, food preparation


  • Graduate

    CETT-UB Tourism / Hospitality / Gastronomy - Educational & Research - Barcelona, Spain

    September 2013 - June 2017

    I have studied my tourism and hospitality degree during 4 years at CETT (University of Barcelona), gaining experience in the area of hotel management through several internships in my hometown as well as experience in Majorca, Spain.


4 languages

  • English

    Native or fluent

  • Catalan

    Native or fluent

  • Spanish

    Native or fluent

  • French



14 skills

  • Active listener
  • Basic computer
  • Dedication and hard work
  • Energetic and smiling
  • English language
  • Friendly and positive
  • Good communicator
  • Good sense of humor
  • Hard working individual
  • Highly organised
  • Inventive and creative
  • Spanish language
  • Stong team work
  • Work under presure

Additional Information

1 information shared

  • Other skills

    Singer, Guitar Player, Model, Life Guard

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View 4 connections
The Club at Admirals Cove
Jupiter, FL, United States
Geneva, Switzerland
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