Ramón Soto Aguirre

Ramón Soto Aguirre

President/owner at New Vision Eventos C.A
Lives in Caracas, Venezuela
over 6 months ago

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A committed loyal individual excited about utilizing my skills and experience in the tourism industry and event planning. As a tourism degree bachelor, I am always looking for new challenges and continuous learning in the field of travel and event planning. Upon completion of my academic training I applied my knowledge and experience working for large cruise line, five star hotel and most recently owner and founder of a event planning company.

Experience

  • President/owner

    New Vision Eventos C.A - Caracas, Venezuela

    Administration & General
    December 2005 - Now

    As a business owner I am make it my goal to create and maintain strong business relationships with my clients ensuring that special events are executed with the utmost professionalism. Working closely with the client my company is primarily responsible for coordinating events, i.e seminars, workshops and most importantly meeting the customers’ expectations

  • Shorex Assistant

    Pullmantur Cruises - Barcelona, Spain

    Guest Relations
    May 2007 - November 2007

    During my employment with the cruise line, I was responsible for general inquiries and Handling of customer complaints ensuring that their concerns were handled professionally and in a timely fashion. In addition I had oversight for the dispatching of shore excursions and managed all private guest excursions. Ensuring the customer experience was a positive one I personally made an effort to ensure the guests enjoyed the services of the cruise line to encourage referrals for future business development

  • Logistic Manager

    Lasca express Servicios C,A - Caracas, Venezuela

    Logistics
    February 2002 - November 2005

  • Bell attendant

    Four Seasons - Caracas, Venezuela

    Front Office concierge
    September 2000 - February 2002

    It was through this role that I was introduced to the hotel industry and the important of customer service. During my employment my key responsibilities were: ● Providing a variety of assistance to all hotel departments as needed to ensure the hotel guests were supported ensuring their stay with the hotel was comfortable and worry free. ● Found opportunities to positively promote the hotel´s services and facilities for visiting guests in an effort to retain our current and attract future clients.

Education

  • Diplomado en negocios y mercadeo digital

    instituto internet - Caracas, Venezuela

    February 2013 - July 2013

  • Three year Bachelor's Degree specializing in Tourism

    Universidad Simon Bolivar - Sede Litoral - Vargas, Venezuela

    September 1995 - February 1999

Languages

  • Spanish
    Native or fluent
    100%
  • English
    Full professional
    80%

Skills

  • basic internet marketing
  • Events Planning
  • Guiding Tourists
  • Internet
  • Luxury Travel
  • Microsoft Office
  • Social Media Trends
  • Tourism
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