Ramez Sharaiha

Ramez Sharaiha

Volunteer at Geneva International Center for Justice
Lives in Geneva, Switzerland

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About me

Experienced Account & Relationship Manager with a demonstrated history of working in the information technology, services industry and financial sector.

Skilled in Project Management, Customer Service & Satisfaction, Hospitality & Event Management. Always providing outstanding experience to clients and aim to exceed expectations.

Strong networking skills, adapt easily, international work experience with excellent team work and leadership abilities.


10 years and 8 months

  • Volunteer

    Geneva International Center for Justice - Geneva, Switzerland

    Public Relations
    May 2018 - Now · 1 year and 1 month

    -Monitoring UN human rights meetings and activities, especially the Human Rights Council, treaty body sessions and working groups; -Conducting research and analytical work on human rights violations and applicable international law. -Drafting reports, letters, statements, and urgent appeals to UN human rights bodies. -Assisting in the organizing, promoting and execution of conferences and meetings. -Preparing summaries and press releases on meetings and on GICJ activities. -Assisting with the maintenance of the GICJ website, Facebook and Twitter accounts. -Dealing with media requests, assisting in the preparation and distribution of the GICJ newsletter and press releases. -Conducting administrative tasks when needed.

  • Account Manager

    Webhelp Hellas - Athens, Greece

    Sales & Marketing
    January 2017 - January 2018 · 1 year and 1 month

    • Acting as the key interface between the customer and all relevant divisions. • Writing business plans for all current and opportunity tender business. • Meeting with clients promote the business through presentations. • Project management of the rollout of all new contracts and services. • Utilize, review and update the client database. • Conduct assessments of clients’ credibility. • Network with business partners and or distributors.

  • Account Manager

    Teleperformance Hellas - Athens, Greece

    Sales & Marketing
    September 2015 - December 2016 · 1 year and 4 months

    Driving sales growth by selling Apple products, systems and services to medium and large commercial businesses within an assigned sales territory.

  • Branch Manager / Team Leader

    VFS Services swiss branch - Geneva, Switzerland

    Sales & Marketing
    November 2013 - March 2015 · 1 year and 5 months

    • Able to manage a range of customer projects at any one time. • A team player, fun, happy to muck in, ambitious, passionate, honest and energetic. • Able to develop customized conceptual selling presentations. • Maintaining relationships with clients by providing support, information, and guidance. • Identifying individuals who can initiate and influence a buying decision. • Strong numerical ability knowledge of handling and negotiating costing and pricing. • Self-motivated, possessing high energy levels and a desire to win. Can successful sell to large complex, or national accounts.

  • volunteer

    Caddie Service - Geneva, Switzerland

    January 2012 - October 2013 · 1 year and 10 months

  • Restaurant Manager

    Al Markeb & Co. - Amman, Jordan

    F&B service
    February 2009 - December 2011 · 2 years and 11 months

  • Front Desk Receptionist

    Grand Hotel Kempinski Geneva - Geneva, Switzerland

    Front Office reception
    February 2008 - February 2009 · 1 year and 1 month




5 languages

  • Arabic

    Native or fluent

  • English

    Native or fluent

  • French

    Full professional

  • Greek


  • Turkish



11 skills

  • B2B
  • Event Management
  • Event Planning & Managing
  • Fxnet
  • hotel sales
  • IWorks
  • Mac OS
  • Microsoft Office
  • Microsoft Windows
  • Micros POS
  • Opera / Fidelio
Kenneth Jason
Bank at LLoyds bank plc
Hôtel Longemalle
Geneva, Switzerland
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