Ramona Stefan

Ramona Stefan

Hotel Manager at Sandals Resorts
Lives in Bucharest, Romania
over 6 months ago

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Dynamic, competitive hospitality professional with over 20 years of experience in managing luxury, large scale properties in worldwide locations. Imaginative and innovative individual with proven management, sales, advertising, marketing and new business development skills. Broad-based experience in hospitality industry. A history of significant profit, volume and customer satisfaction achievements, which illustrates the ability to combine cost control, revenue growth and process improvements through effective staff hiring, training and motivation.

Experience

  • Hotel Manager

    Sandals Resorts - Bridgetown, Barbados

    Management
    July 2015 - December 2016

  • General Manager

    Radisson - Saint George's, Grenada

    Management
    March 2014 - March 2015

  • General Manager

    Swiss Diamond Hotels - Prishtina

    Management
    August 2011 - April 2013

  • Rooms Division Manager

    The Leading Hotels of the World - New York, IA, United States

    Rooms division
    May 2010 - August 2011

  • Front Office Manager

    Raffles Hotels and Resorts - Singapore

    Rooms division
    September 2006 - May 2010

  • Guest Relations Manager

    JW Marriott Bucharest Grand Hotel - Bucharest, Romania

    Rooms division
    September 2000 - September 2006

  • PR & Sales Coordinator

    BIT Software - Brașov, Romania

    Sales & Marketing
    May 1997 - September 2000

Education

  • MBA

    University of Ottawa - Bucharest, Romania

    July 2013 - September 2015

    Master of Business Administration -Canadian Program

  • BA

    Babes-Bolyai University - Hospitality and Tourism Management - Cluj-Napoca, Romania

    September 1992 - July 1996

    BA -University Babes-Bolyai, Cluj Napoca, Romania -a prestigious University in Romania Specialization: International Relations

Languages

  • English
    Native or fluent
    100%
  • French
    Native or fluent
    100%
  • Italian
    Native or fluent
    100%
  • Spanish
    Professional working
    60%

Skills

  • Budgeting
  • Coaching and Mentoring
  • Pre- Opening & Rebranding
  • Profitability Improvement
  • Recruitment and Selection
  • Sales Management
  • Standards Review
  • Stragic Planning
  • System implementation
  • Yield-management
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