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Swiss inn - Ain Sokhna, EgyptFront Office receptionJanuary 2018 - Now · 1 year and 1 month
Greeting, registering, and assigning rooms to guests. Answering phones Verifying customers’ credit Keeping records of room accessibility and guests’ accounts using a computer. Computing bills, collecting payments, and made change for guests
Concode hotel - EgyptF&B serviceOctober 2016 - August 2017 · 11 months
Take orders from and serve food and beverages to patrons. Perform consistent check-ins with patrons to ensure satisfaction and address complaints swiftly. Answer questions about the menu and make recommendations when appropriate or requested. Prepare appetizers, salads, and cold dishes. Assist a team of hosts and hostesses by greeting, seating, and thanking customers. Communicate with kitchen staff directly and via computers.
Qasr EL-Sherouk - EgyptF&B serviceMay 2014 - January 2015 · 9 months
Requested and recorded customer orders and totaled orders with cash registers. Notified kitchen staff of special orders and shortages. Supervised a team of six employees. Monitored and ordered food items and kitchen supplies
Alexandria University - Hospitality and Tourism Management - Alexandria Governorate, EgyptOctober 2010 - October 2014
ArabicNative or fluent100%
- Always smiling
- - dynamique
- follow up
- Good team work
- Ms office skills
- Politeness and courtesy
- Problem solving skill