Rania Hage

Rania Hage

Receptionist( interims mission) at marble tower hotel
Lives in Thionville, France
over 6 months ago

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Experience

  • Receptionist( interims mission)

    marble tower hotel - Beirut, Lebanon

    Front Office reception
    July 2010 - July 2014 · 4 years and 1 month

     Welcome and greet all the guests  Overview the front desk department  Checklist all the arrival and the departure  Handling the complain about the service

  • Night Receptionist

    marble tower hotel - Beirut, Lebanon

    Front Office reception
    July 2005 - February 2007 · 1 year and 8 months

    Take booking and maintain the reservations calendar  Check in and do registration procedures  Check out with minimum delays  Working with colleagues to ensure that the guest areas are clean and tidy following the hotel standards

  • Receptioniste

    Ministry of interior - Beirut, Lebanon

    Administration & General
    October 2000 - August 2009 · 8 years and 11 months

    Greeting customers and passing them through to the correct department  Answering phone enquiries  Sorting, quality control of received envelopes and production of the identity cards  Manage all the problems at the site  Communicate with the project manager to facilitate smooth casting  Follow up all quality aspects manual and procedures  Ensure delivery of the required quality, efficiency and productivity levels

Languages

  • Arabic
    Full professional
    80%
  • French
    Full professional
    80%
  • English
    Full professional
    80%
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