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Receptionist( interims mission)
marble tower hotel - Beirut, LebanonFront Office receptionJuly 2010 - July 2014 · 4 years and 1 month
Welcome and greet all the guests Overview the front desk department Checklist all the arrival and the departure Handling the complain about the service
marble tower hotel - Beirut, LebanonFront Office receptionJuly 2005 - February 2007 · 1 year and 8 months
Take booking and maintain the reservations calendar Check in and do registration procedures Check out with minimum delays Working with colleagues to ensure that the guest areas are clean and tidy following the hotel standards
Ministry of interior - Beirut, LebanonAdministration & GeneralOctober 2000 - August 2009 · 8 years and 11 months
Greeting customers and passing them through to the correct department Answering phone enquiries Sorting, quality control of received envelopes and production of the identity cards Manage all the problems at the site Communicate with the project manager to facilitate smooth casting Follow up all quality aspects manual and procedures Ensure delivery of the required quality, efficiency and productivity levels