Raphael Feignon

Raphael Feignon

Cabin Crew at Qatar Airways
Lives in Doha, Qatar
over 6 months ago

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Happy, conscientious and quick learner student, ready for new challenge and discover new experiences in the Tourism and Hospitality Management.

Experience

  • Cabin Crew

    Qatar Airways - Doha, Qatar

    Customer Service
    May 2018 - Now

    Responsible for passengers reception and safety from boarding until plane arrival at the destination airport. Before every flight, all Cabin Crew verify on board safety equipments, products for sale stocks, catering and prepare the cabin to receive passengers in the best conditions.. During the flight, Flight Attendants perform the safety demonstrations, ensure the passengers well-being by proposing them various on board services (catering, duty free sales) and deliver first-aid interventions in case of medical incident. They are in permanent contact with the pilots.

  • Personel Assistant

    Christian Dior - Paris, France

    Retail
    April 2018 - May 2018

    Helping VIP/VVIP Customers in their choices, questions. Selling Christian Dior's products.

  • VIP Customer Bank Assistant

    Caisse d'Epargne - Paris, France

    Finance/Accounting
    August 2017 - October 2017

    Making transactions for VIP clients, Inform them about new placement in the market, answering their questions, treat them with personalization.

  • Legal Service in Social Security Department

    CPAM - Paris, France

    Legal
    June 2017 - August 2017

    Make sure that every aspects and rules are properly executed in the firm, in term the strategy, regulation, deal with employees and superiors.

  • VIP Customer Bank Assistant

    Caisse d'Epargne - Paris, France

    Finance/Accounting
    August 2016 - September 2016

    Making transactions for VIP clients, Inform them about new placement in the market, answering their questions, treat them with personalization.

  • Legal Assitant

    August & Debouzy - Paris, France

    Legal
    June 2016 - July 2016

    Helping the lawyers (Counsels & Partners) in their cases. Writing notes, looking for jurisprudences. Organizing meeting. Writing conclusion. Assistant in Court. https://www.august-debouzy.com/en/#1

  • Summer Flight Attendant

    Air France - Paris, France

    Customer Service
    July 2015 - September 2015

    Helping the cabin crew for Business Class and "La Premiere" passengers. Give our best for special clients, especially in "La Premiere". Be aware for any demands at their convenience (Breakfast, Meal and Dinner onboard). Making flat bed, and give them a wonderful experience of French service onboard.

  • Sales Assistant

    Ercuis & Raynaud - Paris, France

    Sales & Marketing
    July 2014 - January 2018

    Helping customers in their choices, advising, working for special orders (the choice of crockery, cutlery, personalization, pre-authorization, payment). Retail Service in corporation with hotels, designers, projects - Exportation World Wild Maison & Objet Exhibition - Finding new customers or retailers (Middle East, Asia, Eastern Europe) https://www.ercuis.com/?___store=uk&___from_store=vitrine_fr http://www.raynaud.fr

Education

  • Master Degree

    London South Bank University - Hospitality and Tourism Management - London, United Kingdom

    September 2017 - Now

    The Master's degree of Science in International Tourism and Management for Hospitality and Tourism is a five years diploma of which each year can be studied either in Paris or in London. Students with no experience in the hotel industry must study a preparatory year first. You graduate from London South Bank University and ESH Paris. The Bachelor allows student to progress directly to the Master of Science. The Bachelor is a mix of courses specific to the tourism industry, including operations and operations supervision, and management courses that are not specific and allow student to pursue management careers in a wide range of industries.

  • B.A

    Université Paris II - ASSAS - Paris, France

    September 2014 - June 2017

    University ASSAS - Paris II is one of the inheritors of the Paris Law Faculty, from the University of Paris when the latter was divided into autonomous universities in 1970. It is the university of Law of the Sorbonne University group and may become the faculty of Law of the Sorbonne University. Panthéon-Assas University is renowned for excellence in Law. Since its founding in 1971, it has produced two presidents, four prime ministers and the holders of thirty-seven other ministerships in France and around the world. Forty alumni of the university have been members of various parliaments as well.

Languages

  • English
    Native or fluent
    100%
  • French
    Native or fluent
    100%
  • Dutch
    Full professional
    80%
  • Arabic
    Professional working
    60%
  • German
    Professional working
    60%
  • Spanish
    Limited working
    40%

Skills

  • Finance skills
  • Front Desk
  • Relation client
  • Retail customer service
  • Retail sales
  • Sales department
  • Travels organisation
  • VIP Guests
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