Raquel Ruiz Gil

Raquel Ruiz Gil

Front Office at Hotel Sant Cugat
Lives in Sant Cugat del Vallès, Spain

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About me

After having acquired the necessary experience during my previous work, I decided to enroll in an MBA in International Hotel and Tourism Management at Vatel Madrid, the first World Group of Business Schools in Hospitality and Tourism Management.
Succeeding the theoretical part, I started an internship which is teaching me to execute everything I've learned before.
I have had the opportunity to live in several countries: Spain (Madrid and Barcelona), Puerto Rico and EE. UU., Where I not only studied the language and social subtleties of each place, but also learned to appreciate the differences and similarities between cultures. Therefore, I feel extremely comfortable and I am particularly effective working in international and multicultural environments such as a hotel.

Experience

3 years and 11 months

  • Front Office

    Hotel Sant Cugat - Sant Cugat del Vallès, Spain

    Front Office reception
    November 2018 - Now · 1 year and 2 months

  • Marketing, Revenue and Sales Internship

    Europe Hotels International - Santa Cruz de Tenerife, Spain

    Tourism
    April 2018 - October 2018 · 7 months

    Managing hotel prices rates and offers. Graphic Design and Community Manager - RRSS. Benchmarking of the competition, management and ranking: Booking, Expedia, Tripadvisor. Control and management of price disparities. Hiring Tour operators. Opening launch: restaurant and two apartments on Airbnb.

  • Headquarters Operator and Receptionist

    Expo Hotels & Resorts - Barcelona, Spain

    Other
    April 2016 - July 2017 · 1 year and 4 months

    • Administration and support of the office. • First contact and personal attention to the customers. • Absolute support to the rest of departments by performing the relevant functions for Sales, Marketing, Administration and Management.

  • Quality Department and Guest Assistant

    Expo Hotel Barcelona 4* - Barcelona, Spain

    Guest Relations
    June 2015 - September 2015 · 4 months

    (Internship - 4 months) • Client services: In-person and Telephone support. • Responsible for information and sale of tourist attractions. • Incidents Management.

  • Assistant

    Hotel Qgat 4* - Barcelona, Spain

    Events
    June 2012 - August 2012 · 3 months

    Internship (3 months). • Events coordinator such as weddings, baptisms and 1st communions. • Assistant in the Booking Department. • Hotel Reception.

  • Assistant

    Hotel Casa Fuster - Barcelona, Spain

    Events
    June 2011 - August 2011 · 3 months

    Internship (3 months). • Assistant in Events Department. • Assistant in Booking Department. • Hotel Reception.

Education

Languages

4 languages

  • Catalan

    Native or fluent

  • Spanish

    Native or fluent

  • English

    Full professional

  • French

    Limited working

Personal information

Nationalities

  • Spanish

Work Permits

  • United States of America

Date of birth

October 30th 1992

Driving License

Yes

Skills

18 skills

  • Apple IOS
  • Available for relocation
  • Client Relation
  • Dynamic
  • Empathic
  • GPA
  • Marketing
  • MS Office
  • MS Outlook
  • Multicultural
  • Multilingual
  • Multitask
  • Proactive
  • SAP
  • Social networks
  • Teamwork
  • TMS
  • Windows
Connections
Nicole Tomamichel
Student from State Tourism and Hotel Management School (SSSAT) Scuola specializzata superiore alberghiera e del turismo
Rajmilan Poudel
Hosco Partner Ambassador at hosco Ambassador Program
Saleem Sinjab
Restaurant Chef at Jordan Projects For Tourism Development
View 7 connections
Following
Hotel Sant Cugat
Sant Cugat del Vallès, Spain
The Connaught
London, United Kingdom
Other members
Laura Calvo Martínez
Barcelona, Spain
Jordi Torrents
Barcelona, Spain
Maria Gaudó Vilar
Barcelona, Spain
Núria Soler Zurita
Barcelona, Spain
Alexandra Ramió
Barcelona, Spain
View 192747 members