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After having acquired the necessary experience during my previous work, I decided to enroll in an MBA in International Hotel and Tourism Management at Vatel Madrid, the first World Group of Business Schools in Hospitality and Tourism Management.
Succeeding the theoretical part, I started an internship which is teaching me to execute everything I've learned before.
I have had the opportunity to live in several countries: Spain (Madrid and Barcelona), Puerto Rico and EE. UU., Where I not only studied the language and social subtleties of each place, but also learned to appreciate the differences and similarities between cultures. Therefore, I feel extremely comfortable and I am particularly effective working in international and multicultural environments such as a hotel.
Marketing, Revenue and Sales Internship
Europe Hotels International - Santa Cruz de Tenerife, SpainTourismApril 2018 - October 2018 · 7 months
Managing hotel prices rates and offers. Graphic Design and Community Manager - RRSS. Benchmarking of the competition, management and ranking: Booking, Expedia, Tripadvisor. Control and management of price disparities. Hiring Tour operators. Opening launch: restaurant and two apartments on Airbnb.
Headquarters Operator and Receptionist
Expo Hotels & Resorts - Barcelona, SpainOtherApril 2016 - July 2017 · 1 year and 4 months
• Administration and support of the office. • First contact and personal attention to the customers. • Absolute support to the rest of departments by performing the relevant functions for Sales, Marketing, Administration and Management.
Quality Department and Guest Assistant
Expo Hotel Barcelona 4* - Barcelona, SpainGuest RelationsJune 2015 - September 2015 · 4 months
(Internship - 4 months) • Client services: In-person and Telephone support. • Responsible for information and sale of tourist attractions. • Incidents Management.
Hotel Qgat 4* - Barcelona, SpainEventsJune 2012 - August 2012 · 3 months
Internship (3 months). • Events coordinator such as weddings, baptisms and 1st communions. • Assistant in the Booking Department. • Hotel Reception.
Hotel Casa Fuster - Barcelona, SpainEventsJune 2011 - August 2011 · 3 months
Internship (3 months). • Assistant in Events Department. • Assistant in Booking Department. • Hotel Reception.
MBA in International Hotel & Tourism Management
International Hotel Business Management School - Vatel Madrid, Spain [ EURHODIP - International Association supporting Hospitality and Tourism Education and Training ] - Madrid, SpainSeptember 2017 - April 2018
Vatel, 1st Worldwide Business School Group in Hospitality and Tourism Management.
Bachelor of Science
Lynn University - Hospitality and Tourism Management - Boca Raton, FL, United StatesAugust 2012 - August 2015
Major in Hospitality Management. Ranked n. 95 in Regional Universities within US.
Higher Technical Certificate in Guide technician, Information, Assistance and Tourist Events
HTSI School of Tourism & Hospitality Management Sant Ignasi - Barcelona, SpainSeptember 2010 - August 2012
CatalanNative or fluent100%
SpanishNative or fluent100%
- Apple IOS
- Available for relocation
- Client Relation
- MS Office
- MS Outlook
- Social networks