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9 years and 10 months
Avari Dubai Hotels and Apartments - Dubai, United Arab EmiratesHousekeepingOctober 2016 - Now · 3 years and 5 months
Assistant Housekeeping Manager
Rixos Bab Al Bahr - Ras Al-Khaimah, United Arab EmiratesHousekeepingOctober 2014 - August 2016 · 1 year and 11 months
Rixos Bab Al Bahr, Ras Al Khaimah, UAE. (All Inclusive Five star Resort – 650 Rooms). Oct 2014 up to date. 3rd In command in the department Responsible for controlling and managing department and handling responsibilities in the absences of Housekeeping Manager & Director of Housekeeping. Inspected VIP rooms to ensure the highest cleaning standards are met & the team leaders are following same standards. Oversee daily housekeeping operation. Executed and issued notices of disciplinary action and positive feedback. Provided counseling and supported team members in meeting their responsibilities and becoming part of the team. Ensured all team members follow hotel policies and procedures. Developed teams and its members. Motivated employees to provide superior customer service to guests. Monitored job performance daily. Met the attendance guidelines of the job and adhered to departmental and company policies. Monitored the day-to-day operations of scheduling functions understanding labor standards. Find out staff trainning requirements and arrange the training programs.
Pre Opening Housekeeper
Citrus Waskaduwa - Colombo, Sri LankaHousekeepingDecember 2013 - September 2014 · 10 months
Cinnamon Hotels and Resorts - Habarana, Sri LankaHousekeepingDecember 2011 - December 2013 · 2 years and 1 month
Heritance Ahungalla - Ahungalla, Sri LankaHousekeepingApril 2010 - December 2011 · 1 year and 9 months
Tourism & Hospitality management
Sri Lanka Institute of Tourism & Hotel Management (SLITHM) - Kundasale, Sri LankaJanuary 2005 - December 2009
4 years Basic & certificate level Diploma & 1year higher diploma
- Facility Management
- Housekeeping Services
- Laundry Operations
- Pre opening experience