RAVI KUMAR

RAVI KUMAR

Waiter at COUNTRY INNS & SUITES
Lives in Shimla, India
over 6 months ago

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COUNTRY INNS & SUITES PANJIM (GOA)

FOOD & BEVERAGE ASSOCIATE 06 MAR.- 2017 to 20 OCT 2018


JOB AND RESPONSIBILITIES

1 Greet the guest when he came into the hotel/restaurant.
2 Suggest food & beverage to the guest and also try to up sell.
3 Inform guest about the special items for the day.
4 Serve food and beverage to the guest as per the course of order.
5 Maintaining proper dining experience, fulfilling guest needs, offering dessert and drink, removing courses, replenishing utensil.
6 Responsible for guest satisfaction, maintenance of service standards.
7 Take guest feedback/comment card when he finished the food.
8 Maintain all forms and formats according to Radisson standard.
9 All day by day store request according to events requirement e.g. Beverage store, Dry store.

Experience

  • Waiter

    COUNTRY INNS & SUITES - Velha Goa, India

    F&B service
    March 2017 - October 2018 ยท 1 year and 9 months

Education

  • 3 years Bachelor of Hotel Management & Catering Science

    HERITAGE INSTITUTE OF HOTEL MANAGEMENT, SHIMLA - Shimla, India

    May 2014 - April 2017

    Completed 3 years Bachelor of Hotel Management & Catering Science from HERITAGE INSTITUTE OF HOTEL MANAGEMENT, SHIMLA

Languages

  • Hindi
    Native or fluent
    100%
  • English
    Native or fluent
    100%

Skills

  • Follow senior instruction.
  • Good communication
  • Greet guest.
  • Handle cash and Credit transactions.
  • Problem solving
  • Punctuality
  • Team work
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