Raymond Thew

Raymond Thew

Bell Captain at Fairmont Jasper Park Lodge
Lives in Alberta, Canada
over 6 months ago

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Experience

  • Bell Captain

    Fairmont Jasper Park Lodge - Jasper, Canada

    Other
    August 2014 - Now

    Working as a guest service professional at a 445-room, cabin-style, four diamond hotel in the Canadian Rockies, doing what I love to do, which is looking after guests from arrival to departure. I have the respect and gratitude of my managers,peers and colleagues. My job entailed supervising and organizing a team of 25 bellpersons in their daily tasks, including but not limited to: - Distribution and collection of FIT and tour group luggage. - Valet parking of guest vehicles when required. - Running the shuttle service, both around property and to the town of Jasper to coincide with train/bus arrivals. - Maintaining a fleet of vans, small buses and golf carts to a five-star standard. I had presence at the main entrance at all times during shifts, encouraging those I supervised to do the same, ensuring seamless guests service. Also involved is a lot of "behind the scenes" work, including writing up bag pull reports, charging for valet parking and ordering stock for the department on a monthly basis.

  • Valet

    Wickaninnish Inn - Tofino, Canada

    Front Office concierge
    June 2011 - August 2014

  • Valet Parking

    Meridian Valet - Vancouver, Canada

    Front Office reception
    November 2009 - November 2010

  • Bellman

    The Fairmont Jasper Park Lodge - Jasper, Canada

    Front Office concierge
    April 2008 - November 2009

  • Luggage Porter

    Macdonald Hotels & Resorts - Edinburgh, United Kingdom

    Front Office concierge
    August 2007 - March 2008

Languages

  • English
    Native or fluent
    100%
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