Rehan Khalid

Rehan Khalid

Sr Quality Assurance & compliance Officer at Zameen
Lives in Gulberg III, Lahore, Pakistan
over 6 months ago

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Over 3+ years of extensive experience in profession of Customer Services, Restaurant chains & Compliance & quality Assurance. Worked with national and multinational companies like Zameen.com, Mozzarella27 and Hospitality Inn

Experience

  • Sr Quality Assurance & compliance Officer

    Zameen - Gulberg III, Lahore, Pakistan

    Customer Service
    December 2015 - Now · 3 years and 1 month

    •Assisting Fraud and Control, Compliance and Quality Assurance teams •Development and implementation of SOPs and Internal Controls •To Make Sure that policies & Procedures are Available & Followed •Ensures that the department processes are synchronized with the organization’s vision and policies. • Ensure Guidelines for employees safety and Security within the organization •Responsible for the compliance with personal data protection legal requirements •Responsible for Conducting internal audits and spot checks through different available modes

  • Restaurant Cashier

    Mozzarella27 Restaurant - Gulberg III, Lahore, Pakistan

    Finance/Accounting
    May 2015 - November 2015 · 7 months

    • Complete checklists and procedures for cash reporting, inventory control, and scheduling during shift, Monitor, Daily, weekly & Monthly store inventory. • People Management, recruiting new staff, training & development, motivating encouraging staff to achieved store targets. Focus team work. • Inspect deliveries for damage or discrepancies and report those to accounting for reimbursements and record keeping • Rotate stock and coordinate the disposal of surpluses • Daily Account closing after shift according to company policies • Create and maintain cash reports at the end of each day

  • F&B Service Trainee

    Hospitality Inn - Lahore, Pakistan

    F&B service
    April 2014 - September 2014 · 6 months

    Provide Customer Service Take Orders Clean and Prepare Tables Being able to stand and walk for long periods of time Having the capacity to lift heavy items on occasion Providing excellent customer service

Education

Languages

  • English
    Full professional
    80%

Skills

  • A good Team player
  • Communication
  • Doing a mentor-ship program
  • Expertise in Food and beverages
  • Good Command on Excel
  • self-motivate
  • Time management
  • Working on newsletter
Following
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