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I'm a 29 year's old French-brazilian with several work experiences in hospitality and management throughout different countries (Brazil, France, Costa Rica and Australia). I recently moved to Geneva where I'll be preparing a Master's Degree in september 2019 and am looking to start work as soon as possible.
NOSSO Ipanema - Rio de Janeiro, BrazilManagementJanuary 2017 - December 2017 · 12 months
NOSSO Ipanema is three story venue (restaurant, bar and terrace) with a focus on art and connecting people. Aside from food and beverage services we also did art exhibitions and several events. The gatronomic food, high level mixology and unique atmosfere and service got us 8 prices within the first 10 months. As the manager I participated in the creation of the venue's operational procedures and developed the support for the team training. I also established a system to follow up on the service crew performance in order to achieve our goals.
La Bicyclette - Rio de Janeiro, BrazilManagementApril 2016 - November 2016 · 8 months
La Bicyclette is a French Bistrot and Bakery located in Jardim Botanico several times elected "Best bread in Rio". My mission there was to ensure the good functioning of the operation and the well-being of my team. I also created a simple and organized system for the Bakery deliveries to our regular clients, boosted the company's e-marketing and established a partnership with Ifood.
WealthBuilt Australia - Queensland, AustraliaSales & MarketingMay 2015 - February 2016 · 10 months
Wealthbuilt Australia is an investment company and I worked there during my Working Holiday Visa. My job was to make contact with clients and qualify them to see if they were eligible to get a new mortgage and an investment property. I also had to sell informative seminar and In-home consultations for the ones that qualified. I was the only non-native English speaker to achieve the sales objectives and had the oportunity to work with the team manager learning to operate the call-center system. I was also 2 times winner of monthly Best in Sales.
Su Casa Hostel - Armação dos Búzios, BrazilManagement TraineeMarch 2014 - September 2014 · 8 months
Su Casa is a 2 story hostel with a focus on water sports and events. In this internship as an assistant manager I was responsible for the full operational functioning of the hostel (reservations, reception tasks, selling tours, bar, events, etc.). As it was a small hostel I was working close to the owners and participate in some strategy decisions, acquiring knowledge on small business management. I improved activities sales by updating portfolio and creating a sales support, established 3 partnerships and created 2 events.
Sofitel Luxury Hotels - Rio de Janeiro, BrazilFront Office receptionApril 2012 - August 2012 · 5 months
Sofitel is a luxury hotel with a French twist that belong to the Accor Group. In this internship as a receptionist, I learned the hotel and reception operations and the particularities of the luxury sector. During this time there were two big events happening in the city (Rio+20 and the Olympic Games) that had a big impact on my experience and challenges. I worked with the Back Office team and the Reception Manager in preparing the arrival of several important groups and following up on their experience during this period.
Disneyland Paris - Marne-la-Vallée, FranceRecreation & LeisureSeptember 2008 - June 2009 · 10 months
While I was doing a Senior Technicien Degree in the CFA Stephenson (Paris) I was working for Disneyland as a Castmember. My job consisted in receiving the clients and insuring the good fonctionning of the diferent positions I occupied daily (entrance, control tower, rollercoaster departure, etc.). I developed my comunication skills and learned a lot from the organisation of such a huge company (16 000 employees).
G.O. Tennis / Tennis Manager
Club Méditerranée - Mangaratiba, BrazilRecreation & LeisureMarch 2008 - July 2008 · 6 months
Club Med is a private French company specializing in premium all-inclusive holidays. This was my first experience working directly with tourism. First as a GO of the tennis sector, my job was to participate in the recreation around all the Resort and also work as a tennis teacher. After the first month the tennis sector manager had to leave and took his place, ensuring the good fonctionning of the sector on my own and being responsible for the clients experience in all tennis activities.
Bachelor Tourism Management
Groupe ESC Troyes - Troyes, FranceSeptember 2011 - November 2014
CFA Stephenson - IREST - Paris 1 Panthéon Sorbonne - Paris, FranceSeptember 2009 - June 2010
BTS AGTL - I did the first years of this advanced technician's certificate in Recreation and Local Tourism Management in Paris, in co-op with Disneyland Paris.
Lycée Molière - Rio de Janeiro, BrazilJanuary 2004 - November 2006
SpanishNative or fluent100%
PortugueseNative or fluent100%
EnglishNative or fluent100%
FrenchNative or fluent100%
- Fast leaner
- Good leadership skills
- Problem solving
- Strong communicator
- Team working