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About me
Earned Bachelor's Degree in Tourism Hotel Management from Pamukkale University, Turkey on June 2020. Outstanding in Customer Services. Experienced in management, following instructions and listening to people in order to give the best experience for customers and users. Great Communication Skills within both clients and work partners with good attitude based on friendship.
Experience
14 years and 11 months
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Receptionist
Rossio Hostel - Lisbon, Portugal
ReceptionMarch 2021 - Now · 3 years and 2 monthsServes visitors by greeting, welcoming, and directing them appropriately. Notifies company personnel of visitor arrival. Maintains security and telecommunications system. Informs visitors by answering or referring inquiries. Directs visitors by maintaining employee and department directories.
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Bellboy
Doğa Hanımeli SİTESİ - Bodrum, Turkey
PorterMay 2020 - August 2020 · 4 months• Gave Pick Up Service to people between the beach and their homes at day and night by club cars. • Careful driver, 100% attention on driving at all times – no multi-tasking due to safety priority. • Carried and transfered baggages for users and guests from home to different sites and events around the city. • Gave excellent hospitality services for guests.
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Receptionist
KIMCHEEGUEST HOUSE
ReceptionJanuary 2018 - June 2019 · 1 year and 6 monthsHandling queries and complaints via phone, email and general correspondence. *Greeting all visitors, Maintain Office Services as required (such as cleaners and maintenance companies) *Diary management, receiving and dispatching deliveries. *Making beds and changing linens, diary management housekeeping department.
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Volunteer
Kimcheeguest house - Busan, South Korea
HousekeepingMarch 2018 - November 2018 · 10 monthsHandling queries and complaints via phone, email and general correspondence. Greeting all visitors, Maintain Office Services as required (such as cleaners and maintenance companies) Diary management, receiving and dispatching deliveries. Making beds and changing linens, diary management housekeeping department.
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Bellperson
ISS Turkey; Doga Hanimeli Homes Beach - Bodrum, Turkey
PorterJanuary 2017 - September 2017 · 9 monthsDoga Hanimeli Homes Beach - Bodrum - TURKEY *Gave Pick Up Service to people between the beach and their homes at day and night by club cars. RESUL ERIKLI - page 1 *Careful driver, 100% attention on driving at all times - no multi-tasking due to safety priority.
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Waiter
Helio Resteurant - Dubai, United Arab Emirates
F&B serviceJune 2016 - September 2016 · 4 months• Responsible to take orders and assist the cook to prepare food as per order of customers. • Responsible in assisting the manager in preparing the menu card as well as price list. • Providing effective supervision of all food and beverage services. • Responsible to prepare recites and collect payments from the customers. • Implementing an online marketing plan to promote restaurant’s dishes to a wider range of people.
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Food Server
Restaurant Associates - London, United Kingdom
F&B serviceJune 2016 - August 2016 · 3 monthsResponsible to take orders and assist the cook to prepare food as per orders of customers. *Responsible for assisting the manager in preparing the menu card as well as the price list. *Providing effective supervision of all food and beverage services. *Responsible to prepare recipes and collect payments from customers. *Implementing an online marketing plan to promote restaurant dishes to a wider range of people.
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Bellboy
Doğa Hanımeli SİTESİ - Bodrum, Turkey
PorterJune 2015 - October 2015 · 5 months• Gave Pick Up Service to people between the beach and their homes at day and night by club cars. • Careful driver, 100% attention on driving at all times – no multi-tasking due to safety priority. • Carried and transfered baggages for users and guests from home to different sites and events around the city. • Gave excellent hospitality services for guests.
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Bellperson
ISS Turkey; Doga Hanimeli Homes Beach - Bodrum, Turkey
PorterJanuary 2015 - September 2015 · 9 monthsDoga Hanimeli Homes Beach - Bodrum - TURKEY *Gave Pick Up Service to people between the beach and their homes at day and night by club cars. *Careful driver, 100% attention on driving at all times - no multi-tasking due to safety priority.
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Bellboy
Doğa Hanımeli SİTESİ - Bodrum, Turkey
PorterJune 2014 - October 2014 · 5 months• Gave Pick Up Service to people between the beach and their homes at day and night by club cars. • Careful driver, 100% attention on driving at all times – no multi-tasking due to safety priority. • Carried and transfered baggages for users and guests from home to different sites and events around the city. • Gave excellent hospitality services for guests.
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Bellperson
ISS Turkey; Doga Hanimeli Homes Beach - Bodrum, Turkey
PorterJanuary 2014 - September 2014 · 9 monthsDoga Hanimeli Homes Beach - Bodrum - TURKEY *Gave Pick Up Service to people between the beach and their homes at day and night by club cars. *Careful driver, 100% attention on driving at all times - no multi-tasking due to safety priority. *Carried and transfered baggages for users and guests from home to different sites and events around the city. *Gave excellent hospitality services for guests.
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Bellboy
Doğa Hanımeli SİTESİ - Bodrum, Turkey
PorterJune 2013 - October 2013 · 5 months• Gave Pick Up Service to people between the beach and their homes at day and night by club cars. • Careful driver, 100% attention on driving at all times – no multi-tasking due to safety priority. • Carried and transfered baggages for users and guests from home to different sites and events around the city. • Gave excellent hospitality services for guests.
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Bellperson
ISS Turkey; Doga Hanimeli Homes Beach - Bodrum, Turkey
PorterJanuary 2005 - October 2011 · 6 years and 10 monthsDoga Hanimeli Homes Beach - Bodrum - TURKEY *Gave Pick Up Service to people between the beach and their homes at day and night by club cars. *Careful driver, 100% attention on driving at all times - no multi-tasking due to safety priority.
Education
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Elektra Otel Yönetim Sistemi Önbüro Modeli
Pamukkale Üniversitesi
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Certificate of Studies
ES Dubai; DMCC-145487 ES TRAINING DMCC
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Bachelor's Degree, Tourism and Travel Services Marketing Operations; Student Exchange Program
Pukyong National University - Busan, South Korea
September 2018 - June 2020 -
Mevlana Exchange Program
Pukyong National University - Busan, South Korea
February 2018 - August 2018I am an exchange student at Pukyong National University.
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Erasmus Exchange Program
Państwowa Wyższa Szkoła Zawodowa w Krośnie - Krosno, Poland
October 2016 - July 2017Tourism Management studied an "Erasmus Exchange Program" at państwowa szkoła zawodowa w krośnie/ Poland.
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Bachelor's Degree, Tourism and Travel Services Management
Państwowa Wyższa Szkoła Zawodowa im. Stanisława Staszica w Pile
September 2016 - June 2017 -
English Language School
Es Dubai - Dubai, United Arab Emirates
June 2016 - October 2016English Language School in Dubai/UAE. Reading Listening Grammar Writing
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Tourism Management
Pamukkale University - Denizli, Turkey
October 2014 - June 2019Faculty of Tourism-Tourism Management
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Bachelor's Degree, Tourism Hotel Management
Pamukkale Üniversitesi
September 2014 - June 2020
Languages
3 languages
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English
Native or fluent
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Turkish
Native or fluent
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Kurdish
Native or fluent
Personal information
Nationalities
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Turkish
Skills
9 skills
- Cloudbeds
- Event Management
- Frontdesk
- Guest relation
- Hotel management & system
- Human relation
- Language
- Reservation management
- Use opera
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