Resul ERİKLİ

Resul ERİKLİ

Receptionist at Rossio Hostel
Lives in Lisbon, Portugal

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About me

Earned Bachelor's Degree in Tourism Hotel Management from Pamukkale University, Turkey on June 2020. Outstanding in Customer Services. Experienced in management, following instructions and listening to people in order to give the best experience for customers and users. Great Communication Skills within both clients and work partners with good attitude based on friendship.

Experience

14 years and 11 months

  • Receptionist

    Rossio Hostel - Lisbon, Portugal

    Reception
    March 2021 - Now · 3 years and 2 months

    Serves visitors by greeting, welcoming, and directing them appropriately. Notifies company personnel of visitor arrival. Maintains security and telecommunications system. Informs visitors by answering or referring inquiries. Directs visitors by maintaining employee and department directories.

  • Bellboy

    Doğa Hanımeli SİTESİ - Bodrum, Turkey

    Porter
    May 2020 - August 2020 · 4 months

    • Gave Pick Up Service to people between the beach and their homes at day and night by club cars. • Careful driver, 100% attention on driving at all times – no multi-tasking due to safety priority. • Carried and transfered baggages for users and guests from home to different sites and events around the city. • Gave excellent hospitality services for guests.

  • Receptionist

    KIMCHEEGUEST HOUSE

    Reception
    January 2018 - June 2019 · 1 year and 6 months

    Handling queries and complaints via phone, email and general correspondence. *Greeting all visitors, Maintain Office Services as required (such as cleaners and maintenance companies) *Diary management, receiving and dispatching deliveries. *Making beds and changing linens, diary management housekeeping department.

  • Volunteer

    Kimcheeguest house - Busan, South Korea

    Housekeeping
    March 2018 - November 2018 · 10 months

    Handling queries and complaints via phone, email and general correspondence. Greeting all visitors, Maintain Office Services as required (such as cleaners and maintenance companies) Diary management, receiving and dispatching deliveries. Making beds and changing linens, diary management housekeeping department.

  • Bellperson

    ISS Turkey; Doga Hanimeli Homes Beach - Bodrum, Turkey

    Porter
    January 2017 - September 2017 · 9 months

    Doga Hanimeli Homes Beach - Bodrum - TURKEY *Gave Pick Up Service to people between the beach and their homes at day and night by club cars. RESUL ERIKLI - page 1 *Careful driver, 100% attention on driving at all times - no multi-tasking due to safety priority.

  • Waiter

    Helio Resteurant - Dubai, United Arab Emirates

    F&B service
    June 2016 - September 2016 · 4 months

    • Responsible to take orders and assist the cook to prepare food as per order of customers. • Responsible in assisting the manager in preparing the menu card as well as price list. • Providing effective supervision of all food and beverage services. • Responsible to prepare recites and collect payments from the customers. • Implementing an online marketing plan to promote restaurant’s dishes to a wider range of people.

  • Food Server

    Restaurant Associates - London, United Kingdom

    F&B service
    June 2016 - August 2016 · 3 months

    Responsible to take orders and assist the cook to prepare food as per orders of customers. *Responsible for assisting the manager in preparing the menu card as well as the price list. *Providing effective supervision of all food and beverage services. *Responsible to prepare recipes and collect payments from customers. *Implementing an online marketing plan to promote restaurant dishes to a wider range of people.

  • Bellboy

    Doğa Hanımeli SİTESİ - Bodrum, Turkey

    Porter
    June 2015 - October 2015 · 5 months

    • Gave Pick Up Service to people between the beach and their homes at day and night by club cars. • Careful driver, 100% attention on driving at all times – no multi-tasking due to safety priority. • Carried and transfered baggages for users and guests from home to different sites and events around the city. • Gave excellent hospitality services for guests.

  • Bellperson

    ISS Turkey; Doga Hanimeli Homes Beach - Bodrum, Turkey

    Porter
    January 2015 - September 2015 · 9 months

    Doga Hanimeli Homes Beach - Bodrum - TURKEY *Gave Pick Up Service to people between the beach and their homes at day and night by club cars. *Careful driver, 100% attention on driving at all times - no multi-tasking due to safety priority.

  • Bellboy

    Doğa Hanımeli SİTESİ - Bodrum, Turkey

    Porter
    June 2014 - October 2014 · 5 months

    • Gave Pick Up Service to people between the beach and their homes at day and night by club cars. • Careful driver, 100% attention on driving at all times – no multi-tasking due to safety priority. • Carried and transfered baggages for users and guests from home to different sites and events around the city. • Gave excellent hospitality services for guests.

  • Bellperson

    ISS Turkey; Doga Hanimeli Homes Beach - Bodrum, Turkey

    Porter
    January 2014 - September 2014 · 9 months

    Doga Hanimeli Homes Beach - Bodrum - TURKEY *Gave Pick Up Service to people between the beach and their homes at day and night by club cars. *Careful driver, 100% attention on driving at all times - no multi-tasking due to safety priority. *Carried and transfered baggages for users and guests from home to different sites and events around the city. *Gave excellent hospitality services for guests.

  • Bellboy

    Doğa Hanımeli SİTESİ - Bodrum, Turkey

    Porter
    June 2013 - October 2013 · 5 months

    • Gave Pick Up Service to people between the beach and their homes at day and night by club cars. • Careful driver, 100% attention on driving at all times – no multi-tasking due to safety priority. • Carried and transfered baggages for users and guests from home to different sites and events around the city. • Gave excellent hospitality services for guests.

  • Bellperson

    ISS Turkey; Doga Hanimeli Homes Beach - Bodrum, Turkey

    Porter
    January 2005 - October 2011 · 6 years and 10 months

    Doga Hanimeli Homes Beach - Bodrum - TURKEY *Gave Pick Up Service to people between the beach and their homes at day and night by club cars. *Careful driver, 100% attention on driving at all times - no multi-tasking due to safety priority.

Education

  • Elektra Otel Yönetim Sistemi Önbüro Modeli

    Pamukkale Üniversitesi

  • Certificate of Studies

    ES Dubai; DMCC-145487 ES TRAINING DMCC

  • Bachelor's Degree, Tourism and Travel Services Marketing Operations; Student Exchange Program

    Pukyong National University - Busan, South Korea

    September 2018 - June 2020

  • Mevlana Exchange Program

    Pukyong National University - Busan, South Korea

    February 2018 - August 2018

    I am an exchange student at Pukyong National University.

  • Erasmus Exchange Program

    Państwowa Wyższa Szkoła Zawodowa w Krośnie - Krosno, Poland

    October 2016 - July 2017

    Tourism Management studied an "Erasmus Exchange Program" at państwowa szkoła zawodowa w krośnie/ Poland.

  • Bachelor's Degree, Tourism and Travel Services Management

    Państwowa Wyższa Szkoła Zawodowa im. Stanisława Staszica w Pile

    September 2016 - June 2017

  • English Language School

    Es Dubai - Dubai, United Arab Emirates

    June 2016 - October 2016

    English Language School in Dubai/UAE. Reading Listening Grammar Writing

  • Tourism Management

    Pamukkale University - Denizli, Turkey

    October 2014 - June 2019

    Faculty of Tourism-Tourism Management

  • Bachelor's Degree, Tourism Hotel Management

    Pamukkale Üniversitesi

    September 2014 - June 2020

Languages

3 languages

  • English

    Native or fluent

  • Turkish

    Native or fluent

  • Kurdish

    Native or fluent

Personal information

Nationalities

  • Turkish

Skills

9 skills

  • Cloudbeds
  • Event Management
  • Frontdesk
  • Guest relation
  • Hotel management & system
  • Human relation
  • Language
  • Reservation management
  • Use opera
Connections
Ravi Patel
Facility executive at Shiva caterers
Katherine Velásquez
CUSTOMER SERVICE at RANDSTAD EMPLEO ETT S.A
Arisa Masuda
Enrollment Counselor at Vatel USA
View 4 connections
Following
Memmo Unforgettable Hotels RMC Asia
RMC Asia
Bangkok, Thailand
Finn Lough
Finn Lough
Pettigo, Ireland
Other members
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Lisbon, Portugal
Rafaela Ribeiro
Lisbon, Portugal
Afroditi Pagoni
Lisbon, Portugal
Filipa Cristóvão
Lisbon, Portugal
Maarten Koolman
Lisbon, Portugal
View more
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