Riccardo Melchionna

Riccardo Melchionna

Cross Training Intern at Ohla Boutique Hotels
Lives in Milan, Italy

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About me

Hello my name is Riccardo Melchionna, I am 22 years old, and I have just graduated at les Roches Marbella
I am a very polite, cheerful and smart young man with many interests and hobbies such as: travelling, sports, sailing, cooking and learning about different cultures.
I really like to work in group as a team to reach the wanted objective, which is really important in the industry.
I would also like to add that I have been raised since kindergarten until the end of the middle years program in an international school, (International School Of Milan ISM) therefore I have always found myself at ease in dealing with people from other countries that had different beliefs, religions and ethnicities.

Experience

2 years

  • Cross Training Intern

    Ohla Boutique Hotels - Barcelona, Spain

    Reception
    July 2019 - January 2020 · 7 months

    - Ensuring the main hall of the hotel is ready for the day. - Answering phone calls and redirecting them to the correct department. - Anticipating guest needs. - Making the rooming to the guest, explaining all the room features (when possible in the language of the guest). - Checking in & out guests with Avalon. - Explaining map of the city with mentions of the most important touristic attractions to visit & assisting the guest to plan the day (buying tickets for them & recommending restaurants). - Ensure guest satisfaction. - Strong attitude in remembering guest’s names and tastes.

  • Part-time Waiter

    ToscaNino - Milan, Italy

    F&B service
    January 2019 - April 2019 · 4 months

    - Describing the selection of food & beverage menu items to our guests. - Communicating guest orders including any special needs to request to the kitchen, - Anticipating guest needs. - Assisting head waiter. - Ensuring restaurant is ready for service

  • Head Waiter

    Coworth Park - Dorchester Collection - Ascot, United Kingdom

    F&B service
    July 2018 - January 2019 · 7 months

    - Describing the selection of food & beverage menu items to our guests. - Communicating guest orders including any special needs to request to the kitchen, - Anticipating guest needs. - Taking care of special requests made by guests. - Strong attitude in remembering guest’s names and tastes. - Cashier’s closing report. - Ensure guest satisfaction.

  • Head Waiter

    Fatto Bene - Milan, Italy

    F&B service
    October 2016 - April 2017 · 7 months

    - Started as basic waiter, then promoted to cashier and moreover worked as right-hand man of the restaurant’s manager.

Education

  • Bachelor in Business and Administration

    Les Roches Global Hospitality Education - Crans-Montana, Switzerland

    July 2017 - February 2021

  • Italian Maturità (high school diploma) in Human Sciences

    Istituto San Secondo, Milan, Italy

    September 2011 - June 2016

  • High School Diploma

    Istituto San Secondo - Asti, Italy

    July 2011 - June 2016

    High School Diploma in Human Sciences

Languages

5 languages

  • Italian

    Native or fluent

  • English

    Native or fluent

  • Spanish

    Full professional

  • French

    Limited working

  • Mandarin

    Notions

Personal information

Nationalities

  • Italian

Date of birth

April 19th 1997

Driving License

Yes

Skills

6 skills

  • Communication
  • Customer engagement
  • Details attention
  • F&B sales
  • Good team work
  • Good time management
Connections
Natalia CIPRIANI
Meta Marketing Pro presso Meta
Following
Onestaff • Leader staffing platform in Hospitality • Retail • Healthcare LùBar
LùBar
Milan, Italy
ME Milan il Duca 5*
Other members
Luca Del Bel
Milan, Italy
Margaryta Grygorenko
Metropolitan City of Milan, Italy
View more
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