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Driven by a passion for customer service, ensures that all customers receive personalized, exemplary attention and feel not only comfortable but also valued. I am excellent in working with multi-cultural team that achieved and resolved a certain task succesfully.
Fine Dining Waiter
Bawah Reserve Luxury - Riau Islands, IndonesiaF&B serviceSeptember 2018 - Now · 4 months
The Sun Siyam Iru Fushi - Manadhoo, MaldivesGuest RelationsAugust 2017 - August 2018 · 1 year and 1 month
The Sun Siyam Iru Fushi - Manadhoo, MaldivesF&B serviceAugust 2016 - August 2017 · 1 year and 1 month
Swiss-Belhotel International - Manama, BahrainF&B serviceFebruary 2015 - July 2016 · 1 year and 6 months
Hotel Management Trainee
The Sanchaya Luxury Estate - Lagoi, IndonesiaManagement TraineeAugust 2014 - January 2015 · 6 months
South African Butler Academy - Malé, MaldivesAugust 2017 - August 2017
The role of a professional Butler The tardiness, personal traits, unique skills, standard operating procedures, professional standards, attention to detail, setting up your household week 1 , cultural diversity, and language studies. Butler administration and the modern Butler Today we are required to provide Butlers with basic accounting skills, understand technology, perform a range of technology requests and setup home automation. The Academy prides itself on our in-house technology lab with state of the art equipment for all our students. We teach our students how to design your petty cash book on excel, how to present a project on power point or keynote, write a formal letter on word or pages and what are the do`s and dont`s when writing an email. Managing a 21st century home & how to manage and work with your team of staff The household is managed in two parts the “people” and the physical or the environment. Each Butler is required to work and plan with his / her team. Human resources, interviewing skills, house rules and personnel issues are but a few interpersonal skills. Butlers are required to appoint new staff or dismiss staff – important skills in any work place. Respectful handling of clients property and boundaries. Food & Beverage Service Entertaining skills, table service, setting up the bar, mixology (mixing cocktails), knowledge of wine (how to present. pour and pair with food), table linen, napkin folding, setting up a cocktail party or reception and picnic planning. At the Academy we cook every day, cooking is an important skill for every Butler. Every day we prepare meals for students, teachers, guests and plan events (practical dinners, luncheons and our signature breakfasts) and cooking a 10-course menu! Household Management & Housekeeping White board management includes; setting of routines and schedules, household hierarchy, defining and standards, online purchasing, and zoning. At the Academy we expect nothing but the highest of hygiene and housekeeping standards, students are required to partake in cleaning every day. Each day we appoint a head Butler who will be in-charge of the daily planning, cleaning, cooking, servicing and running errands for teachers. Part of Housekeeping is laundry management, at the Academy, we offer training on Laura Star Ironing systems imported from Switzerland. Laundry skills are by far top of our training lists as the Butler will be responsible for all laundry in the household. How to set up a laundry room, using the correct products, how to operated washing machines and tumble dryers. Another fun class is our stain removal class! Some of the practical classes include; ironing, steaming, pressing, sewing, brushing jackets, dry cleaning, washing, drying and sorting of clothing.
Food Safety Handling - Queensland, AustraliaAugust 2014 - August 2014
Food Safety Handling : 1. Hygine 2. Healthy Food Handlers 3. Temperature Controls 4. Food Safety Programs 5. Pest Controls 6. Cleanliness 7. Safe Food Storage 8. Disinfection
Sahid Institute of Tourism Jakarta - Jakarta, IndonesiaOctober 2013 - January 2015
Hotel Management ( 2013-2015) : Cum Laude Valedictorian with IPK 3.60
MalayNative or fluent100%
EnglishNative or fluent100%
- 5 Star Resort
- Butler services
- City Hotel
- Fine dining
- Guest Relations
- Opera PMS
- Pre opening experience
- Room service
- Wine serving