Rita Manahan

Rita Manahan

Personal Assistant to General Manager at Address Hotels & Resorts
Lives in Dubai, United Arab Emirates

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About me

Quality assurance professional with over 9 years of hospitality experience and proven history of achieving results through the conduction of internal audits, implementation of corrective actions and innovative procedures providing accurate documentation of statistical reports and ensuring overall compliance. Expert at streamlining operations, increasing efficiency and improving overall quality of services

Energetic, dedicated, reliable, high attention to details and analytical skills with a lot of initiatives and great passion for service excellence. Successful with working with people from multiple cultures.

Over the years, I have realized that nothing satisfies me more than meeting new people, developing meaningful relationships, solving problems and contributing to the overall growth of a company.

Experience

10 years and 5 months

  • Personal Assistant to General Manager

    Address Hotels & Resorts - Dubai, United Arab Emirates

    Administration & General
    December 2018 - Now · 1 year and 2 months

  • Training & Quality Executive

    The H Dubai - Dubai, United Arab Emirates

    Administration & General
    September 2015 - October 2018 · 3 years and 2 months

  • Raffles Service Supervisor

    Raffles Dubai - Dubai, United Arab Emirates

    Customer Service
    June 2014 - May 2015 · 1 year

  • Business Center Agent

    Raffles Dubai - Dubai, United Arab Emirates

    Front Office reception
    January 2014 - May 2014 · 5 months

  • Raffles Service Agent

    Raffles & Fairmont Makati - Makati, Philippines

    Customer Service
    October 2012 - January 2014 · 1 year and 4 months

  • Guest Service Center Agent

    New World Makati Hotel - Makati, Philippines

    Customer Service
    March 2010 - October 2012 · 2 years and 9 months

  • Front Office Agent

    City Garden Makati - Makati, Philippines

    Front Office reception
    May 2009 - March 2010 · 11 months

Education

  • Hotel and Restaurant Management

    University of Santo Tomas - Hospitality and Tourism Management - Manila, Philippines

    June 2005 - March 2009

Languages

1 language

  • English

    Native or fluent

Personal information

Nationalities

  • Philippine

Skills

3 skills

  • Internal Audit
  • Online reputation
  • Quality Management
Connections
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