Rizwan Javed

Rizwan Javed

Service Manager at Bindella
Lives in Zürich, Switzerland

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About me

At the moment I am studying at the ZHAW (University of Applied Science) and doing a second degree in business administration in order to develop myself in the economic field.
Graduate the Hotel Managment program at Swiss School of Tourism and Hospitality HF (a member of École hôtelière de Lausanne) Switzerland.
I have several years of experience in direct customer contact and acquired sufficient knowledge in MS Office, Cuisine Menu Management, Micros cash system, Front Office Fidellio and Protel as well on my curricular path.
Superior Communication Skills is a key to bond stronger customer relations and to broader social Marketing. Therefore I have been actively improving and enhancing my communication skills throughout my academic and Practical life. Beside my mother tongues Hindi and Urdu, i am also Proficient in German and English. At the moment i am learning French and Italian and can conduct short parleys.
Superior Communication Skills is a key to bond stronger customer relations and to broader social Marketing. Therefore I have been actively improving and enhancing my communication skills throughout my academic and Practical life. Beside my mother tongues Hindi and Urdu, i am also Proficient in German and English. At the moment i am learning French and Italian and can conduct short parleys.

Experience

10 years and 9 months

  • Service Manager

    Bindella - Zürich, Switzerland

    Other
    May 2018 - Now · 1 year and 8 months

  • Chef de rang

    The Dolder Grand - Zürich, Switzerland

    F&B service
    February 2018 - April 2018 · 3 months

    Providing the mise en place for the events Banquet service

  • Service allrounder

    Crowne Plaza® IHG - Zürich, Switzerland

    F&B service
    December 2015 - April 2018 · 2 years and 5 months

    Providing the mise en place for the events Banquet, Bar, Room and A-la-Carte service

  • Front Office und Reservation Praktikum

    St Gotthard Hotel - Zürich, Switzerland

    Front Office reception
    July 2017 - December 2017 · 6 months

    -Greet and welcome guests -Answer and forward incoming phone calls -Provide basic and accurate information via phone and email -Receive, sort and distribute daily mail/deliveries -Maintain office security by following safety procedures and controlling access via the reception -Order front office supplies and keep inventory of stock -Arrange travel and accommodations, and prepare vouchers -Accounting -acceptance reservation etc.

  • Service

    Kongresshaus Winterthur - Winterthur, Switzerland

    F&B service
    September 2014 - December 2017 · 3 years and 4 months

    Organisation of Banquet

  • Service

    Baur Au Lac - Zürich, Switzerland

    F&B service
    August 2016 - July 2017 · 1 year

    Working in Banquet saction

  • IWC Schaffhausen

    Conslutant - Zürich, Switzerland

    Events
    July 2016 - July 2016 · 1 month

    I worked as a part time Job, I Consulted Customers to reach their desired Watches and maximum satisfaction..... arranging and displaying sales items

  • Internship Food & Bavarage

    IHG Crowne Plaza Hotel - Zürich, Switzerland

    F&B service
    December 2015 - June 2016 · 7 months

    Internship Food & Bavarage

  • Service

    Marriott Hotels - Zürich, Switzerland

    F&B service
    September 2014 - June 2016 · 1 year and 10 months

    Direct customer dealing in Food and Beverage

  • Direct Sales

    Media Markt - Winterthur, Switzerland

    IT
    December 2014 - June 2015 · 7 months

    I worked in Tv and Computer Section, I Consulted Customers to reach their desired Products and maximum satisfaction... stock taking, ordering of relevant stock from warehouse and its unloading, arranging stock, arranging and displaying sales items

  • Conslutant

    Media-Saturn - Winterthur, Switzerland

    IT
    September 2012 - August 2013 · 1 year

    I worked in Mobile and Computer Section, I Consulted Customers to reach their desired Products and maximum satisfaction... stock taking, ordering of relevant stock from warehouse and its unloading, arranging stock, arranging and displaying sales items

  • Conslutant

    Sunrise Communications AG - Winterthur, Switzerland

    IT
    September 2011 - October 2012 · 1 year and 2 months

    I worked in Mobile Section, Consulted Customers to reach their desired Products and maximum satisfaction.

  • Conslutant

    upc cablecom - Zürich, Switzerland

    IT
    April 2008 - September 2011 · 3 years and 6 months

    Consulting Customers to reach their desired Products and maximum satisfaction.

Education

  • Swiss HF Professional Degree in Hospitality Management

    EHL Swiss School of Tourism and Hospitality - Passugg, Switzerland

    August 2014 - May 2018

  • High School

    HSO Business School Switzerland - Zürich, Switzerland

    August 2013 - July 2014

Languages

8 languages

  • Urdu

    Native or fluent

  • Swiss German

    Native or fluent

  • German

    Native or fluent

  • Panjabi

    Professional working

  • English

    Professional working

  • Hindi

    Professional working

  • Italian

    Notions

  • French

    Notions

Personal information

Nationalities

  • Swiss

Date of birth

November 01st 1989

Skills

11 skills

  • Communication
  • Fidelio
  • Finance
  • Food and Beverage
  • Marketing mix
  • Micros System
  • Pack Microsoft Office
  • Project management
  • Protel
  • Sales
  • Travel Arrangment
Connections
Prajwal Adhikari
Student from Global Academy of Tourism & Hospitality Education (GATE)
Calvin Susanto
F&B Management Trainee chez The Doyle Collection
Pascal Kruggel
Consultant, Keynote Speaker, Presenter at www.pascal-kruggel.de
View 19 connections
Following
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Taichung City, Taiwan
ABOK Carolyne shantal
Zürich, Switzerland
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San Antonio, TX, United States
Franciska Sari
Passugg, Switzerland
View 190101 members