Roberto Fortunato

Roberto Fortunato

HR Coordination, Training and Organisation Specialist at Work in Tourism Soc. Coop.
Lives in Milan, Italy

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About me

Teamwork oriented with a specific focus on communication and curating relations within the group and among teams.
Sharp attitude to problem solving and handling stress and situation within the team. Hands-on approach and constant search for innovative solutions as the best strategy to fulfill and exceed expectations, respecting deadlines and achieving stretch goals.


4 years and 6 months

  • HR Coordination, Training and Organisation Specialist

    Work in Tourism Soc. Coop. - Lecce, Italy

    Human Resources
    May 2018 - September 2018 · 5 months

    Focus on CV and candidates screening, interviewing, selection of the most suitable and promising team members, training with particular emphasis on punctuality and the respect and fostering of a pleasant, inclusive and productive working environment, coordination of the team on every activity and on communication with management and clients. Sales network support, preparation of monthly sales reports, management of company stock merchandising.

  • Sales and Travel Department

    Inditex - Milan, Italy

    Administration & General
    September 2017 - March 2018 · 7 months

    Sales Department: cooperation with representatives of other departments, focusing on commercial relations management, along with negotiation of contracts and supply deals, monitoring of dedicated budgets. Live management of internal customers relations, in close synergy with representatives of the headquarters of the Company, located in Spain; focusing on target goals, working with tight deadlines and catering to urgent requirements on a daily basis. Travel Department: custom Business Travel packages creation. Live management of all business trips, handling reservations for all necessary services, balancing travel needs and company cost management. Organisation and related bookings for company events, including conventions and educational classes and courses.

  • Customer Assistant

    Luxottica - Como, Italy

    Sales & Marketing
    July 2017 - July 2017 · 1 month

    International corporate events organized by the company as an opportunity to invite the best customers to preview and select the new collections and all the most interesting trends for the next sales season. Performing customers service to ensure optimal customer satisfaction. Work in team and problem solving stand as a mandatory to fulfil the required duties.

  • Guest Relations, HR Support, Team Leader

    Work in Tourism Soc. Coop. - Lecce, Italy

    May 2013 - September 2016 · 3 years and 5 months

    Guest welcoming and assistance. Management, guidance and training of entertainment teams, motivation and performance evaluation. Complaints management and problem solving activities. Support for human resources and related development processes. Organisation of daytime and primetime evening entertainment, event planning, organisation and supervision. Organisation and supervision of activites for adults and for teenagers (14 to 18 year-olds), organisation and promotion of excursions and corporate merchandising.



4 languages

  • English

    Native or fluent

  • Italian

    Native or fluent

  • Spanish

    Native or fluent

  • French

    Limited working

Personal information


  • Italian

Date of birth

August 20th 1990

Driving License



2 skills

  • Good problem solver
  • Teamworker
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