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An inspiring and motivational Supervisor who set goals for performance and deadlines in ways that comply with company’s plans and vision. Organizing workflow and ensuring that employees understand their duties or delegated tasks. Monitoring employee productivity and providing constructive feedback and coaching.
Kamal Osman Jamjoom - Dubai, United Arab EmiratesRetailAugust 2012 - December 2017 · 5 years and 5 months
RETAIL OPERATIONS • To analyze history of sales and look at ways of exceeding the sales target. • Ensure all promotional activity is implemented on time within the store. • Ensure a first-class standard of service is delivered in store at all times by the team. • Conduct Retail Shop Audit on a weekly basis. • Ensure all policy and operation guidelines are implemented and followed in the stores. • Share feedback from customers with Area Sales Managers and each department as and when needed. • Share info on competition with Area Sales Manager and Head Office Departments as and when needed. • Highlight awareness of all promotional activity in the market to Marketing / Area Manager. • Demonstrate awareness of new competitors that will be opening in the area. • Ensure you have a running shift schedule for all staff and that they are aware of their work schedule • Ensure you have the right number of staff to ensure days off as per policy. VISUAL MERCHANDISING • Understand and deliver full visual requirement for store as required by the Visual Merchandising / Brand Team. • Make sure store is following all VM guidelines. MARKETING • Ensure all promotional activity is implemented in store on time. • Communicate details of mall events/activities with Marketing and Area Sales Managers in advance of the start date. • Make sure store is following all Marketing guidelines. • Launch all promotions in accordance with the brand calendar. MERCHANDISE PLANNING (MP) • Give monthly feedback to Head Office team (positive/negative) about the range. • Check Top 10 lines by value and by quantity for availability every week. • Ensure IBT system is maintained up to date and all issues reported. • Stock Management: o Ensure all IBTs in the store are released. o Report irregularities in stocks (system vs. physical). o Adjustments (testers, damage items & consumables) properly executed. • Ensure that Model Stock is as per MP review. • Provide weekly feedback to MP on overstock and under-stock situations in store. • Provide update on store layout report for MP to have visibility on adjacency and bay/fixture assignments. • Deliver accurate implementation of full count procedures. INTERNAL AUDIT • Ensure companies assets and cash are protected at all times. • Ensure that random checks are made on the IBT system in stores on a weekly basis. • Ensure that all faulty damaged items are written off on every shop visit. • Ensure that Tester consumption is maintained in line with sales. • Ensure that consumables are effectively managed. MAINTENANCE • Ensure housekeeping standards are maintained at the highest level. • Arrange for the repair of any damages in store. IT • Make sure systems are ready for all promotional items and during sale periods. • IT assets at the stores to be Secured and Maintained. • Coordinate with helpdesk for any systems issues and use firstname.lastname@example.org or Toll free numbers. • Keep passwords secured and don’t share with other staff in the stores. • Report any misuse of the system to IT. • Make sure telephone and Internet bills are paid at the stores. S&D • Reconcile delivery from Warehouse as per delivery receiving process. • Inform Warehouse on shortage / excess and damaged boxes received from delivery within 2 hours. HR • Identifying Training Needs and notifying Area Sales Manager with solutions to improve team performance. o Conduct weekly meetings with team. o Deliver the PE Passport follow up and assessment. o Make sure that all staff follows the required dress code. • Maintain the company standard through use of motivation or disciplinary procedure if required. FINANCE AND ACCOUNTING • Review current practices and ensure savings are made where applicable. • Ensure that cash deposits are made to the bank as per company policy. • Drive initiatives in own stores, and make recommendations for cost cutting. • Review store Petty Cash Claims and challenge expenses not required. • Follow up with Area Sales Manager on Staffing levels and stores operational costs. • All damaged items stored and recorded as per policy.
The Redsystems Company - San Fernando, PhilippinesAdministration & GeneralNovember 2010 - May 2012 · 1 year and 7 months
HR OPERATION & RECORD MANAGEMENT • Conducts regular weekly visits to the different site offices. • Respond to HR related queries and concerns coming from all employees and refer matters that require higher level attention. • Provides guidance to employees at assigned sites on various procedures related to policies availment of HR service and benefits. • Prepares reports for the bimonthly HR meeting. • Prepares and updates information on the employee masterlist and forward this to the Region HR Office for updating the Regional Masterlist. HR COMPENSATION & BENEFITS • Prepares all timekeeping reports. • Prepares and submits Payroll Advise to the Region HR Manager. • Prepare reports of Manpower Agency Billings. • Responds to basic queries on employee compensation and benefits. • Visits and make follow ups with the government mandated benefits. • Organizes and conducts the Annual Employee Medical Examination. • Organizes and conducts company development programs and activities. HR TRAINING • Assists and at times facilitates in the conduct of various training programs. • Prepares reports and records of the training conducted and attended by the employees of the region. HR RECRUITMENT • Administer all recruitment activities of the organization. • Conducts preliminary interview and refers applicants for the various vacancies within the region. • Ensures compliance to hiring rules and policies in the placement of all employees in the region. • Assist in Recruitment Campaigns. • Conducts Orientation of all new employees. • Monitors compliance of all new hires to all the required pre-employment documents. • Prepares New Employees’ contracts and Pay Advise of employees. • Monitors and ensures completion of the appraisal of probationary employees.
HR Administrative Assistant
Coca Cola Philipp - Calasiao, PhilippinesAdministration & GeneralJuly 2010 - November 2010 · 5 months
Assists in hiring and recruitment procedure Prepares monthly reports of applicants Updates and files in the 201 records Check / Verify Manpower Agency billings, Timekeeping Assists in plant visits and company tours Assists in preparing employee benefits Performs other functions that may be assigned from time to time by the Manager.
Bachelor of Science in Computer Science
STI COLLEGE TARLAC - Tarlac City, PhilippinesJune 2006 - April 2010
- human relatiion
- Microsoft Office
- Oracle user