Roger Sunyer i Ané

Roger Sunyer i Ané

Guest Relations at Gran Hotel La Florida
Lives in Barcelona, Spain
over 6 months ago

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  • Guest Relations

    Gran Hotel La Florida - Barcelona, Spain

    Guest Relations
    March 2017 - Now · 1 year and 9 months

    Managing all our guests needs, anticipate and prepare all the VIP arrivals. Manage complaints and make unforgettable stays to all our guests. Assisting in the Front Desk, checking in and checking out and loyal our customers. Prepare amenities and special amenities, always following the standards of "The Leading Hotels of the World".

  • Front Desk / Porter / Concierge

    Gran Hotel La Florida - Barcelona, Spain

    Front Office reception
    September 2016 - March 2017 · 7 months

    Internship as a Porter doing activities such Concierge, Front Desk and Porter. Retain customers, recommend places to visit, assist our guests in a 5* way. Following all the standards of "The Leading Hotels of The World".

  • Event Coordinator

    Jet Set Events - New York, IA, United States

    April 2016 - August 2016 · 5 months

  • Banqueting & VIP Lounge

    Meliá Barcelona Sky - Barcelona, Spain

    F&B service
    June 2015 - September 2015 · 4 months

  • Conference

    Meliá Barcelona Sky - Barcelona, Spain

    April 2015 - June 2015 · 3 months

  • PR and Administration Assistant

    Chilicampers - Vic, Spain

    Administration & General
    January 2013 - October 2014 · 1 year and 10 months

    Comercial en Ferias (Fira de Barcelona, Fira de la Muntanya...), administrativo eventual.



  • Catalan
    Native or fluent
  • Spanish
    Native or fluent
  • English
    Native or fluent
  • German
    Professional working


  • Comunication
  • Events coordination
  • Guest experience
  • Guest satisfaction
  • Public Relations
  • Social Networking
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