Roman Griesshaber

Roman Griesshaber

Front Of House Manager at Mandarin Oriental Hotel Group
Lives in London, United Kingdom
over 6 months ago

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A passionate, innovative and self-motivated Rooms Director with extensive experience in the luxury hospitality industry, who will motivate teams and strives for customer service excellence with the ambition to become a General Manager of a luxury hotel within the next 10 years.

Experience

  • Front Of House Manager

    Mandarin Oriental Hotel Group - London, United Kingdom

    Rooms division
    October 2017 - Now · 1 year and 3 months

  • Front Of House Manager

    Mandarin Oriental Hotel Group - New York, NY, United States

    Other
    June 2015 - Now · 3 years and 7 months

  • Front Office Manager

    Mandarin Oriental Hotel Group - London, United Kingdom

    Rooms division
    August 2016 - October 2017 · 1 year and 3 months

  • Reception Manager

    Mandarin Oriental Hotel Group - London, United Kingdom

    Front Office reception
    November 2012 - October 2017 · 4 years and 12 months

Education

  • Bachelor of Science

    The Oxford School of Hospitality Management - Oxford, United Kingdom

    September 2008 - July 2010

    Bachelor Degree with Honours with a focus on Marketing, Finance, Human Resources and Environmental Management (Dissertation: An exploratory study of electronic word-of-mouth marketing in the 5 star hotel industry)

  • A-Levels (Abitur)

    Goethe Gymnasium - Schwerin, Germany

    September 1991 - June 1999

    Main focus on languages with main subjects English and French

Languages

  • German
    Native or fluent
    100%
  • English
    Native or fluent
    100%
  • French
    Limited working
    40%

Skills

  • Great customer service
  • Hotel management & system
  • hotel sales
  • Improvement and quality
  • revenue growth
Following
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